Industry of the 21st Century

Operations and Information Management (OIM) is for problem-solvers who love to learn about how business processes can be better managed and enhanced for greater efficiency. The department faculty teach the courses that comprise the BBA in Operations & Information Management, courses in our MBA programs and doctoral programs.

The OIM Department is ranked #1 in Quality of Teaching and #1 in Overall Experience in Major among all UMass departments.

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Crucial Skills and Tools

Crucial Skills and Tools

Students in Isenberg's operations and information management programs take with them the tools and crucial analytics skills needed to conquer the industry.  Certifications in SAP, business analytics, and excel, combined with visualization, optimization, and data mining skills make OIM grads highly desirable in many fields. 

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Continually looking ahead to meeting the needs of industry, Isenberg’s OIM department educates the next generation of tech-savvy problem solvers. We prepare students to navigate through a wealth of career paths and industries, and we equip them to climb to the summit.
Senay Solak
John F. Smith Memorial Professor and Department Chair
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Operations & Information Management Faculty

Operations & Information Management Faculty

OIM FacultyView all OIM faculty
Agha Igbal Ali
Agha Iqbal Ali
Karen & Chuck Peters Family Endowed Professor
Agha Iqbal Ali View Profile
Carey Baldwin
Carey Baldwin
Lecturer
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Susan Boyer
Susan Boyer
Director of Instructional Technologies & Lecturer
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Michele Burch
Associate Department Chair & Senior Lecturer II
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Ahmed Ghoniem
Professor
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Traci Hess
Traci J. Hess
Associate Dean of Graduate Programs, Douglas & Diana Berthiaume Endowed Professor of Information Systems
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Nora Junaid
Nora Junaid
Lecturer
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Zhanfei Lei
Assistant Professor
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Ying Liu
Assistant Professor
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Oscar Lopez
Oscar Lopez
Lecturer
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Anne P. Massey
Dean and Thomas O'Brien Endowed Chair
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Anna Nagurney
Eugene M. Isenberg Chair in Integrative Studies; PhD Coordinator in Management Science; Director, Virtual Center for Supernetworks
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Robert Nakosteen
Professor Emeritus
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Alan Robinson
Professor
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Zach Sheffler
Zachary Sheffler
Assistant Professor
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Ali Shirzadeh
Ali Shirzadeh
Lecturer
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Shirley Shmerling
Shirley Shmerling
Senior Lecturer II
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Senay Solak
John F. Smith Memorial Professor and Department Chair
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Monideepa Tarafdar
Monideepa Tarafdar
Charles J. Dockendorff Endowed Professor and PhD Coordinator in Information Systems
Monideepa Tarafdar View Profile
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John D. Wells
Senior Vice Provost for Life Long Learning & Professor
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OIM News

Supporting Ukraine Through Academic Partnership
Supporting Ukraine Through Academic Partnership
When Russia illegally invaded Ukraine earlier this year, Isenberg School of Management Professor Anna Nagurney—the daughter of refugees who fled
Supporting Ukraine Through Academic Partnership Read More
Student Spotlight: Ryan Cullen ’23
Student Spotlight: Ryan Cullen ’23
Ryan Cullen ’23, a senior from Sudbury, Massachusetts, is majoring in operations and information management with a concentration in information
Student Spotlight: Ryan Cullen ’23 Read More
OIM Professor Wins AIS Best Paper Award
OIM Professor Wins AIS Best Paper Award
Monideepa Tarafdar’s paper—“Role of Social Media in Social Protest Cycles: A Sociomaterial Examination”—was named winner of the Association for
OIM Professor Wins AIS Best Paper Award Read More