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Operations & Information Management Department
Industry of the 21st Century
Operations and Information Management (OIM) is for problem-solvers who love to learn about how business processes can be better managed and enhanced for greater efficiency. The department faculty teach the courses that comprise the BBA in Operations & Information Management, courses in our MBA programs and doctoral programs.
The OIM Department is ranked #1 in Quality of Teaching and #1 in Overall Experience in Major among all UMass departments.
Degree Options in OIM
Degree Options in OIM
We believe that OIM is the career for the 21st Century. OIM graduates secure high-paying jobs that offer creativity and stability. Continually looking ahead to meeting the needs of industry, Isenberg’s OIM department educates the next generation of tech-savvy problem solvers.
Crucial Skills and Tools
Crucial Skills and Tools
Students in Isenberg's operations and information management programs take with them the tools and crucial analytics skills needed to conquer the industry. Certifications in SAP, business analytics, and excel, combined with visualization, optimization, and data mining skills make OIM grads highly desirable in many fields.
Continually looking ahead to meeting the needs of industry, Isenberg’s OIM department educates the next generation of tech-savvy problem solvers. We prepare students to navigate through a wealth of career paths and industries, and we equip them to climb to the summit.
Senay Solak
John F. Smith Memorial Professor and Department Chair
Operations & Information Management Faculty
Operations & Information Management Faculty
OIM FacultyView all OIM faculty
Arzum Akkas
Associate Professor
Agha Iqbal Ali
Karen & Chuck Peters Family Endowed Professor
Carey Baldwin
Senior Lecturer
Susan Boyer
Director of Instructional Technologies & Lecturer
Michele Burch
Associate Department Chair & Senior Lecturer II
Indika Dissanayake
Associate Professor
Ahmed Ghoniem
Professor
Traci J. Hess
Senior Associate Dean, Douglas & Diana Berthiaume Endowed Professor of Information Systems
Nora Junaid
Senior Lecturer I and Course Coordinator
Zhanfei Lei
Assistant Professor
Ying Liu
Assistant Professor
Oscar Lopez
Lecturer
Anne P. Massey
Dean and Thomas O'Brien Endowed Chair
Maya Mudambi
Assistant Professor
Anna Nagurney
Eugene M. Isenberg Chair in Integrative Studies; PhD Coordinator in Management Science; Director, Virtual Center for Supernetworks
Zihao Qu
Assistant Professor
Zachary Sheffler
Assistant Professor
Ali Shirzadeh
Lecturer
Shirley Shmerling
Senior Lecturer II
Bachazile L Sikhondze
Assistant Professor
Isenberg Faculty Rank Among World’s Top 2% Most-Cited Scientists
Isenberg Faculty Rank Among World’s Top 2% Most-Cited Scientists
Isenberg School of Management faculty are again among the most prestigious researchers in the world, according to the Top 2% Scientists List. This
Isenberg Faculty Rank Among World’s Top 2% Most-Cited Scientists
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Isenberg's Nora Junaid Celebrates Best-selling Book on Excel
Isenberg's Nora Junaid Celebrates Best-selling Book on Excel
Microsoft Excel celebrates its 40th birthday this year, and author Nora Junaid, PhD, a lecturer in Isenberg’s Department of Operations and Information
Isenberg's Nora Junaid Celebrates Best-selling Book on Excel
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Isenberg Welcomes New PhD Candidates
Isenberg Welcomes New PhD Candidates
The 10 new PhD candidates represent several countries and academic backgrounds, and they are excited to contribute to the Isenberg community through
Isenberg Welcomes New PhD Candidates
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Isenberg School of Management
Go to: www.linkedin.com/isenberg-school-of-management-umass-amherst
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🏆 We’re proud to share that the @[University of Massachusetts Amherst](urn:li:organization:4508) Isenberg Online MBA is ranked \#14 in the nation, rising two spots in the 2026 @[U.S. News & World Report](urn:li:organization:10867) Best Online Programs rankings.
Our Online MS programs in Accounting and Business Analytics also remain ranked \#5 nationwide, reinforcing Isenberg’s leadership in online graduate business education.
🔗 Read more: https://loom.ly/d93Lj9M
@[Anne P. Massey](urn:li:person:GaxdTy3EzU) @[Nikunj Kapadia](urn:li:person:n8XJe67wwf) @[Albert Assaf](urn:li:person:SxsB3xTk\_P)
#IsenbergMBA #OnlineMBA #USNewsRankings #GraduateBusiness #OnlineLearning #IsenbergImpact #UMassAmherst #HigherEd.
HTM alumni, registration for the HTM Annual Awards Dinner is now open! 🎉 Don't miss this opportunity to network with industry leaders, catch up with fellow alumni, and help us celebrate trailblazers who are shaping the past, present, and future of hospitality. 🏨
📆 Monday, April 13, 2026
⏰ 5:45 - 9:00 pm
📍 Omni Boston Hotel at the Seaport
Register now: https://loom.ly/cGjmbiw #IsenbergHTM #UMassAlumni #Hospitality
🎉 Congratulations to Daniel Hannon, our January #IsenbergWorks Shoutout winner and the first feature of 2026!
📣 Landed an internship or full-time role? Share your announcement using #IsenbergWorks for a chance to be featured, and win an exclusive Isenberg beach towel. Winners must contact the Office of Career Success at careersuccess\@isenberg.umass.edu to claim their prize.
The UMass Amherst Isenberg School of Management’s Department of Finance announces the 2nd Annual Isenberg School of Management Finance Conference. The event will take place on Thursday/Friday, April 23rd-24th, 2026, and Wenxin Du the Sylvan C. Coleman Professor of Financial Management and Professor of Finance at Harvard Business School will deliver the keynote address.
❗Call For Papers submission deadline extended to February 13, 2026, at midnight❗
Papers submitted to the conference will undergo a rigorous review process by the program committee, and authors of accepted papers will be notified by late February. To support your participation, the Finance Department will cover hotel and transportation costs for accepted presenters and discussants.
https://lnkd.in/eygdfHhk
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