Industry of the 21st Century

Operations and Information Management (OIM) is for problem-solvers who love to learn about how business processes can be better managed and enhanced for greater efficiency. The department faculty teach the courses that comprise the BBA in Operations & Information Management, courses in our MBA programs and doctoral programs.

The OIM Department is ranked #1 in Quality of Teaching and #1 in Overall Experience in Major among all UMass departments.

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Crucial Skills and Tools

Crucial Skills and Tools

Students in Isenberg's operations and information management programs take with them the tools and crucial analytics skills needed to conquer the industry.  Certifications in SAP, business analytics, and excel, combined with visualization, optimization, and data mining skills make OIM grads highly desirable in many fields. 

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Continually looking ahead to meeting the needs of industry, Isenberg’s OIM department educates the next generation of tech-savvy problem solvers. We prepare students to navigate through a wealth of career paths and industries, and we equip them to climb to the summit.
Senay Solak
Department Chair & Professor
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Operations & Information Management Faculty

Operations & Information Management Faculty

OIM FacultyView all OIM faculty
Agha Igbal Ali
Agha Iqbal Ali
Karen & Chuck Peters Family Endowed Professor
Agha Iqbal Ali View Profile
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Priyank Arora
Honors Program Director & Assistant Professor
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Carey Baldwin
Lecturer
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Rudolph T. Bedeley
Assistant Professor
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Susan Boyer
Susan Boyer
Director of Instructional Technologies & Lecturer
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Michele Burch
Associate Chair & Senior Lecturer
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Ahmed Ghoniem
Associate Professor
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Traci J. Hess
Associate Dean of Graduate Programs, Douglas & Diana Berthiaume Endowed Professor of Information Systems, IS PhD Coordinator
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Nora Junaid
Lecturer and Course Designer
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Zhanfei Lei
Assistant Professor
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Ying Liu
Assistant Professor
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Anne P. Massey
Dean and Thomas O'Brien Endowed Chair
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Anna Nagurney
Eugene M. Isenberg Chair in Integrative Studies; PhD Coordinator in Management Science; Director, Virtual Center for Supernetworks
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Robert Nakosteen
Professor Emeritus
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Alan Robinson
Professor
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Zach Sheffler
Zachary Sheffler
Assistant Professor
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Shirley Shmerling
Senior Lecturer II
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Senay Solak
Department Chair & Professor
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Monideepa Tarafdar
Monideepa Tarafdar
Charles J. Dockendorff Endowed Professor and PhD Coordinator in Information Systems
Monideepa Tarafdar View Profile
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Radu Vlas
Lecturer
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OIM News

Isenberg Teaching and Research Awards
Isenberg Teaching and Research Awards
Faculty members and doctoral students received awards for exceptional teaching and research at Isenberg’s All School Meeting on May 5.
Isenberg Teaching and Research Awards Read More
Isenberg Professor Shares Expertise on War on Ukraine
Isenberg Professor Shares Expertise on War on Ukraine
Anna Nagurney, the Eugene M. Isenberg Chair in Integrative Studies, is known for her expertise in supply chains, logistics, and disaster management.
Isenberg Professor Shares Expertise on War on Ukraine Read More
Faculty Research: Digital Innovation and Technostress
Faculty Research: Digital Innovation and Technostress
Monideepa Tarafdar’s work explores how technology affects human behavior and psyche. She has published extensively on “technostress” and its paradox
Faculty Research: Digital Innovation and Technostress Read More