Industry of the 21st Century

Operations and Information Management (OIM) is for problem-solvers who love to learn about how business processes can be better managed and enhanced for greater efficiency. The department faculty teach the courses that comprise the BBA in Operations & Information Management, courses in our MBA programs and doctoral programs.

The OIM Department is ranked #1 in Quality of Teaching and #1 in Overall Experience in Major among all UMass departments.

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Crucial Skills and Tools

Crucial Skills and Tools

Students in Isenberg's operations and information management programs take with them the tools and crucial analytics skills needed to conquer the industry.  Certifications in SAP, business analytics, and excel, combined with visualization, optimization, and data mining skills make OIM grads highly desirable in many fields. 

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Continually looking ahead to meeting the needs of industry, Isenberg’s OIM department educates the next generation of tech-savvy problem solvers. We prepare students to navigate through a wealth of career paths and industries, and we equip them to climb to the summit.
Senay Solak
John F. Smith Memorial Professor and Department Chair
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Operations & Information Management Faculty

Operations & Information Management Faculty

OIM FacultyView all OIM faculty
Arzum, Akkas
Arzum Akkas
Associate Professor
Arzum Akkas View Profile
Agha Igbal Ali
Agha Iqbal Ali
Karen & Chuck Peters Family Endowed Professor
Agha Iqbal Ali View Profile
Carey Baldwin
Carey Baldwin
Senior Lecturer
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Susan Boyer
Susan Boyer
Director of Instructional Technologies & Lecturer
Susan Boyer View Profile
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Michele Burch
Associate Department Chair & Senior Lecturer II
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Indika Dissanayake
Indika Dissanayake
Associate Professor
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Ahmed Ghoniem
Professor
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Traci Hess
Traci J. Hess
Senior Associate Dean, Douglas & Diana Berthiaume Endowed Professor of Information Systems
Traci J. Hess View Profile
Nora Junaid
Nora Junaid
Senior Lecturer I and Course Coordinator
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Zhanfei Lei
Assistant Professor
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Ying Liu
Assistant Professor
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Oscar Lopez
Oscar Lopez
Lecturer
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Anne P. Massey
Dean and Thomas O'Brien Endowed Chair
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Maya Mudambi
Assistant Professor
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Anna Nagurney
Eugene M. Isenberg Chair in Integrative Studies; PhD Coordinator in Management Science; Director, Virtual Center for Supernetworks
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Zihao Qu
Assistant Professor
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Zach Sheffler
Zachary Sheffler
Assistant Professor
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Ali Shirzadeh
Ali Shirzadeh
Lecturer
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Shirley Shmerling
Shirley Shmerling
Senior Lecturer II
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Bachazile L Sikhondze
Bachazile L Sikhondze
Assistant Professor
Bachazile L Sikhondze View Profile
Isenberg Faculty Rank Among World’s Top 2% Most-Cited Scientists
Isenberg Faculty Rank Among World’s Top 2% Most-Cited Scientists
Isenberg School of Management faculty are again among the most prestigious researchers in the world, according to the Top 2% Scientists List. This
Isenberg Faculty Rank Among World’s Top 2% Most-Cited Scientists Read More
Isenberg's Nora Junaid Celebrates Best-selling Book on Excel
Isenberg's Nora Junaid Celebrates Best-selling Book on Excel
Microsoft Excel celebrates its 40th birthday this year, and author Nora Junaid, PhD, a lecturer in Isenberg’s Department of Operations and Information
Isenberg's Nora Junaid Celebrates Best-selling Book on Excel Read More
Isenberg Welcomes New PhD Candidates
Isenberg Welcomes New PhD Candidates
The 10 new PhD candidates represent several countries and academic backgrounds, and they are excited to contribute to the Isenberg community through
Isenberg Welcomes New PhD Candidates Read More
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☕👟 From Coffee to Kicks! This fall, 60 Isenberg students went behind the scenes at New Balance and Keurig Dr Pepper through Office of Career Success \(OCS\) career treks, connecting with alumni, exploring diverse career paths, and seeing how classroom learning translates into real-world impact. From sports innovation labs to supply chain operations, these immersive visits helped students discover new opportunities & career possibilities! Read more: https://loom.ly/HPSj6Iw #IsenbergCareers #CareerSuccess #OCS #IsenbergAlumni
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⛳ @[Isenberg Women in Business](urn:li:organization:48541163) Members Learn the Power of ‘Golf Networking’ For the second time this year, our Women in Business \(WiB\) members hit the links at Amherst Golf Club for a day of "Golf Networking" with Dean Massey. This tradition, which launched in April and returned this fall, is all about breaking barriers and building professional trust in a casual, empowering environment. Whether it’s in the classroom or on the green, we are proud to support our students as they build connections that last a lifetime. 🔗 Read more about this incredible experience and the power of golf networking here: https://loom.ly/8x3u0Lg #Isenberg #UMassAmherst #WomenInBusiness #Networking #GolfLife
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Meet Isenberg senior Elijah Khasabo ’26, who is building a million-dollar startup while earning his marketing degree. As cofounder and CEO of Vidovo, he’s scaling a creator-powered platform featured in Fortune and Yahoo! Finance, all while balancing life as a full-time student. 👉 Read how Isenberg is helping him turn his vision into scale: https://loom.ly/ojTXiZ4 #IsenbergUMass #StudentLeadership #UMassAmherst #IsenbergImpact #GenZEntrepreneur
Join fellow Isenberg alumni in giving back this holiday season! 🎁✨ Our upcoming volunteer project with West End House’s Food for Families program is almost here! Your two hours can make a meaningful impact; help by packing bags and boxes of healthy groceries for their next distribution. 📅 Thursday, December 18 \| 9:30–11:30 a.m. 📍 West End House, Allston, MA Register now! https://loom.ly/UU1I-9Q #IsenbergCommunity #GiveBack #HolidayService #FoodForFamilies