Find your place.

We are one of the world’s most established and successful hospitality and tourism management programs, with over 75 years of producing hospitality leaders. A key advantage of our program is that we are part of the Isenberg School of Management, giving our students a more effective education with courses such as marketing, business information, communications, finance, and accounting, as well as in the specialization of hospitality and tourism management.

The hospitality and tourism major is one of only two programs in Isenberg that accept applications from current UMass Amherst undergraduate students. Many students choose to add HTM as a double major alongside other business degree programs or programs throughout the university.

Why Major in HTM at Isenberg?

Melissa Baker
Melissa Baker
Department Chair & Associate Professor

Hospitality and tourism is the largest industry in the world, employing 11 percent of the global workforce and accounting for 10 percent of the global GDP. We are the leaders that are behind your favorite memories, creating unforgettable customer experiences. We are also the leaders in managing million-dollar budgets and billion-dollar assets.

If you have a passion for service and dedication to making a difference in others’ lives through leadership excellence, we welcome you to be a part of one of the most prestigious hospitality and tourism management programs.

The world of hospitality and tourism management is dynamic, exciting, and rewarding, offering opportunities to manage a diverse global workforce and create lifelong memories for varied groups of guests, customers, and clients. We have strong foundations in traditional segments such as lodging management, food service management, event and entertainment management, club management, marketing, and financial management. But hospitality and tourism offers so many more cutting-edge learning and career opportunities related to a host of non-traditional segments such as customer experience management, customer relationship management, real estate and property management, social media marketing, information technology, data analytics, entrepreneurship, and revenue management.

The skills you learn with us in operations, management, marketing, finance, and accounting provide a business foundation, which, when coupled with a specialization in hospitality and service experience management, provide a competitive advantage which will open doors to countless opportunities. Simply put, our program provides the foundation for you to work in the world’s largest and rewarding industry with highly transferable skills to take you wherever you desire.

Hospitality is a team sport, and we want to help you find your place and passion at UMass HTM. Here, you will grow into a future global leader, who brings the virtue of hospitality to life. We warmly welcome you to the world of hospitality and tourism management.

Learn more about our mission and our learning objectives here.


Community Relations & Engagement

HTM Community Relations & EngagementRead more
‘That’s Why We Do What We Do’
‘That’s Why We Do What We Do’
For outstanding leadership, exceptional research, and uncommon dedication, Melissa Baker , associate professor at the Isenberg School of Management
‘That’s Why We Do What We Do’ Read More
Moby Dick’s Cape Cod Scholarship
Moby Dick’s Cape Cod Scholarship
Todd Barry ’88 MS and his wife Mignon have created the Moby Dick’s Cape Cod Scholarship to help an undergraduate earn their degree, and be able to
Moby Dick’s Cape Cod Scholarship Read More

Alumni Network & Mentoring

Our program maintains an active relationship with many alumni around the globe. This allows us to offer opportunities for students to network and be mentored by those working in the industry. This happens in both formal and informal ways.

Formally, through the Seminar in Hospitality and Tourism Leadership course, students learn about leadership principles while also being partnered with a current industry leader who mentors them throughout the semester. For many students, this mentee-mentor relationship continue throughout their academic and professional careers.

Informally, our active and engaged alumni are connected to our students and department. This includes our esteemed Leadership Board and Young Alumni Council. To learn more about the HTM alumni network click here.

HTM Faculty

HTM Faculty

HTM FacultyView all HTM faculty
Jenafer Andrén-Kazunas
Chef-Professor, Senior Lecturer, Marriott Center Operations Coordinator
Jenafer Andrén-Kazunas View Profile
Albert G. Assaf
Professor and Hadelman Family Faculty Fellow
Albert G. Assaf View Profile
Melissa Baker
Department Chair
Melissa Baker View Profile
William J. Foley
William J. Foley View Profile
Irem Onder Neuhofer
Irem Onder Neuhofer
Associate Professor and PhD Program Coordinator
Irem Onder Neuhofer View Profile
Laurie Salame
Laurie Salame
Senior Lecturer II
Laurie Salame View Profile
Atul Sheel
Associate Professor
Atul Sheel View Profile
Erin Tierney
Erin Tierney
Senior Lecturer
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Muzzo Uysal
Carney Family Endowed Professor
Muzzo Uysal View Profile
Rod Warnick
Rod Warnick View Profile

Contact Us

Department of Hospitality and Tourism Management
Room 221
Isenberg School of Management
121 Presidents Drive
Amherst, MA 01003-9247 | (413) 545-2535

Jena PerronDirector of External Relations & Engagement

Becky Chmura, Office Manager

Brianna Mason, Financial Manager

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