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The University of Massachusetts Amherst

The Career for the 21st Century.

It's the digital age, and opportunities for operations and information managers are soaring. Isenberg OIM students receive a rigorous education and training that positions them for highly successful careers in two areas of corporate specialization, supply chain management and information systems, and the powerful combination of these two fields. In essence, operations and information managers are in the driver’s seat—in their lives, and at their companies.

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A Future in OIM

A Future in OIM

OIM students are troubleshooters, planners, mappers, taskmasters, and they know their data. The OIM major will prepare you to:

  • Analyze data and make empirically-based recommendations to improve business performance
  • Make decisions that impact the creation and delivery of goods and services
  • Use technology-driven, process-oriented thinking to manage and improve business process and operations
  • Design and implement key improvements to create effective and efficient businesses across a variety of industries
Curriculum

Curriculum

Experiential Learning

Experiential Learning
Learn Industry-Leading Applications

OIM majors get hands-on experience with critical tools that represent best-in-class business computing and visualization applications, such as:

  • Advanced MS Excel, MS Access and Teradata, with Structured Query Language (SQL), Tableau, ERDPlus and MS Visio, XLMiner for Data Mining
  • SAP ERP, including modules in Sales & Distribution, Materials Management, Production Planning, FICO, Inventory and Warehouse Management, and Project Systems
  • SAP Business Object (BO) Analysis, MS Project, AMPL and ARENA
Explore the Supply Chain

In our Supply Chain Management courses, students work in teams to explore supply chains within different industries. The teams visit local companies to examine processes, and hear from managers and other professionals. Students then make presentations addressing business challenges in the supply chains that observe, which include integrating technological innovations, creating operations strategies, and working with manufacturing constraints.

Tour Local Companies

OIM majors can tour one to two companies each semester via trips organized by the Operations & Information (O&I) Club and sponsored by the OIM department. Past tours include distribution centers for BJ’s Wholesale Club and Target, the research & development facility for SABIC Innovative Plastics, and the production facilities for Berkshire Brewing Company, Hasbro, Yankee Candle, and Savage Arms.

96%
Students that obtained employment within 6 months of graduation
$63K
Median starting salary, Class of 2021
#1
Quality of Teaching and Overall Experience in a Major among all UMass departments
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Career Paths in OIM

Career Paths in OIM

Operations managers and business analysts are central to any team – they make businesses efficient and effective, base their decisions on sound, empirical evidence, and develop a holistic understanding of how a business functions. OIM graduates secure high-paying jobs that offer creativity and stability. Isenberg's Office of Career Success is dedicated to serving the career and professional development needs of Isenberg students.

OIM Career ResourcesOIM Career Resources
OIM Faculty

OIM Faculty

Agha Igbal Ali
Agha Iqbal Ali
Karen & Chuck Peters Family Endowed Professor
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Carey Baldwin
Lecturer
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Susan Boyer
Susan Boyer
Director of Instructional Technologies & Lecturer
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Michele Burch
Associate Department Chair & Senior Lecturer II
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Ahmed Ghoniem
Professor
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Traci J. Hess
Associate Dean of Graduate Programs, Douglas & Diana Berthiaume Endowed Professor of Information Systems
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Nora Junaid
Lecturer
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Zhanfei Lei
Assistant Professor
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Ying Liu
Assistant Professor
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Oscar Lopez
Lecturer
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Anne P. Massey
Dean and Thomas O'Brien Endowed Chair
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Anna Nagurney
Eugene M. Isenberg Chair in Integrative Studies; PhD Coordinator in Management Science; Director, Virtual Center for Supernetworks
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Alan Robinson
Professor
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Zach Sheffler
Zachary Sheffler
Assistant Professor
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Ali Shirzadeh
Ali Shirzadeh
Lecturer
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Shirley Shmerling
Senior Lecturer II
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Senay Solak
Department Chair & Professor
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Monideepa Tarafdar
Monideepa Tarafdar
Charles J. Dockendorff Endowed Professor and PhD Coordinator in Information Systems
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John D. Wells
Senior Vice Provost for Life Long Learning & Professor
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Kathy Zilch
Lecturer
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Contact Us

Operations and Information Management Department
Room 220
Isenberg School of Management
121 Presidents Drive
University of Massachusetts
Amherst, MA 01003

Phone: 413.545.5647