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The Career for the 21st Century.

It's the digital age, and opportunities for operations and information managers are soaring. Isenberg OIM students receive a rigorous education and training that positions them for highly successful careers in two areas of corporate specialization, supply chain management and information systems, and the powerful combination of these two fields. In essence, operations and information managers are in the driver’s seat—in their lives, and at their companies.

A Future in OIM

A Future in OIM

OIM students are troubleshooters, planners, mappers, taskmasters, and they know their data. The OIM major will prepare you to:

  • Analyze data and make empirically-based recommendations to improve business performance
  • Make decisions that impact the creation and delivery of goods and services
  • Use technology-driven, process-oriented thinking to manage and improve business process and operations
  • Design and implement key improvements to create effective and efficient businesses across a variety of industries


Experiential Learning

Experiential Learning
Learn Industry-Leading Applications

OIM majors get hands-on experience with critical tools that represent best-in-class business computing and visualization applications, such as:

  • Advanced MS Excel, MS Access and Teradata, with Structured Query Language (SQL), Tableau, ERDPlus and MS Visio, XLMiner for Data Mining
  • SAP ERP, including modules in Sales & Distribution, Materials Management, Production Planning, FICO, Inventory and Warehouse Management, and Project Systems
  • SAP Business Object (BO) Analysis, MS Project, AMPL and ARENA
Explore the Supply Chain

In our Supply Chain Management courses, students work in teams to explore supply chains within different industries. The teams visit local companies to examine processes, and hear from managers and other professionals. Students then make presentations addressing business challenges in the supply chains that observe, which include integrating technological innovations, creating operations strategies, and working with manufacturing constraints.

Tour Local Companies

OIM majors can tour one to two companies each semester via trips organized by the Operations & Information (O&I) Club and sponsored by the OIM department. Past tours include distribution centers for BJ’s Wholesale Club and Target, the research & development facility for SABIC Innovative Plastics, and the production facilities for Berkshire Brewing Company, Hasbro, Yankee Candle, and Savage Arms.

Students that obtained employment within 6 months of graduation
Median starting salary, Class of 2021
Quality of Teaching and Overall Experience in a Major among all UMass departments
Career Paths in OIM

Career Paths in OIM

Operations managers and business analysts are central to any team – they make businesses efficient and effective, base their decisions on sound, empirical evidence, and develop a holistic understanding of how a business functions. OIM graduates secure high-paying jobs that offer creativity and stability. Isenberg's Office of Career Success is dedicated to serving the career and professional development needs of Isenberg students.

OIM Career ResourcesOIM Career Resources
OIM Faculty

OIM Faculty

Arzum, Akkas
Arzum Akkas
Associate Professor
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Agha Igbal Ali
Agha Iqbal Ali
Karen & Chuck Peters Family Endowed Professor
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Carey Baldwin
Carey Baldwin
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Susan Boyer
Susan Boyer
Director of Instructional Technologies & Lecturer
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Michele Burch
Associate Department Chair & Senior Lecturer II
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Huai Tzu Cheng
Huai-Tzu Cheng
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Ahmed Ghoniem
Ahmed Ghoniem View Profile
Serhat Gul
Serhat Gul
Visiting Assistant Professor
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Traci Hess
Traci J. Hess
Senior Associate Dean, Douglas & Diana Berthiaume Endowed Professor of Information Systems
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Nora Junaid
Nora Junaid
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Zhanfei Lei
Assistant Professor
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Ying Liu
Assistant Professor
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Oscar Lopez
Oscar Lopez
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Anne P. Massey
Dean and Thomas O'Brien Endowed Chair
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Maya Mudambi
Assistant Professor
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Anna Nagurney
Eugene M. Isenberg Chair in Integrative Studies; PhD Coordinator in Management Science; Director, Virtual Center for Supernetworks
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William Oliver
William Oliver, DBA
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Alan Robinson
Professor Emeritus
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Zach Sheffler
Zachary Sheffler
Assistant Professor
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Ali Shirzadeh
Ali Shirzadeh
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Contact Us

Operations and Information Management Department
Room 220
Isenberg School of Management
121 Presidents Drive
University of Massachusetts
Amherst, MA 01003

Phone: 413.545.5647