Zhanfei Lei
Assistant Professor Operations & Information Management
Office: N362
Tel: 413.545.2252
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Academic Background
Education
Ph.D. in Information Technology Management, Georgia Institute of Technology
M.S. in Information Sciences, University of Pittsburgh
Bachelor of Management in Information Management and Information Systems, Nanjing University
Research Interests
- User-generated content
- Electronic commerce
- Emotions in online communication
Teaching Interests
- Introduction to Information Systems
- Database Management Systems
- Business Intelligence and Analytics
- Electronic Commerce
- Programming Languages and Web Development
Selected Publications
Zhanfei Lei, Dezhi Yin, and Han Zhang. “‘I’ or ‘You’: Whom Should Online Reviewers Direct Their Attention To, and When?” International Conference on Information Systems (ICIS), San Francisco, California, December 2018.
Zhanfei Lei, Dezhi Yin, and Han Zhang, “Why Do Consumers Seek Online Reviews: An Experimental Investigation,” China Summer Workshop on Information Management (CSWIM), Nanjing, Jiangsu, China, June 2017.
Zhanfei Lei, Dezhi Yin, and Han Zhang. “Should Reviewers Stand in the Shoes of Review Readers? The Role of Perspective Taking in Online Reviews,” Pre-ICIS Workshop on HCI Research in MIS, Fort Worth, Texas, December 2015.
