Zhanfei Lei

Assistant Professor Operations & Information Management

Office: N362

Tel: 413.545.2252

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Academic Background

Education

Ph.D. in Information Technology Management, Georgia Institute of Technology

M.S. in Information Sciences, University of Pittsburgh

Bachelor of Management in Information Management and Information Systems, Nanjing University

Research Interests

User-generated content
Electronic commerce
Emotions in online communication

Teaching Interests

Introduction to Information Systems
Database Management Systems
Business Intelligence and Analytics
Electronic Commerce
Programming Languages and Web Development

Selected Publications

Zhanfei Lei, Dezhi Yin, and Han Zhang. “‘I’ or ‘You’: Whom Should Online Reviewers Direct Their Attention To, and When?” International Conference on Information Systems (ICIS), San Francisco, California, December 2018.

Zhanfei Lei, Dezhi Yin, and Han Zhang, “Why Do Consumers Seek Online Reviews: An Experimental Investigation,” China Summer Workshop on Information Management (CSWIM), Nanjing, Jiangsu, China, June 2017.

Zhanfei Lei, Dezhi Yin, and Han Zhang. “Should Reviewers Stand in the Shoes of Review Readers? The Role of Perspective Taking in Online Reviews,” Pre-ICIS Workshop on HCI Research in MIS, Fort Worth, Texas, December 2015.