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Michele Burch

Associate Department Chair & Senior Lecturer II

Operations & Information Management


PhD, University of Massachusetts Amherst, 2008
MBA, University of Massachusetts Amherst, 1996
BSME, University of Notre Dame, 1992

Professional Experience

Consultant, Sales Engineer, Product Engineer, Springfield Wire, Inc

Academic Appointments

Lecturer of Operations Management, University of Massachusetts, 9/2007-Present
Adjunct Professor, Worcester Polytechnic Institute, 9/2000-Present
Visiting Instructor of Industrial Engineering, Worcester Polytechnic Institute, 9/2003-6/2004

Research Interests

Idea Systems
Employee Involvement
Organizational Effectiveness
Kaizen Events
Lean Systems
Continuous Improvement

Teaching Interests

  • Operations Management
  • Lean Process Design
  • Analyzing and Designing Operations to Create Value
  • Supply Chain Analysis and Design
  • Creating Processes in Technological Organizations
  • Operations Management
  • High Performance Organizations
  • Principles of Management
  • Quality Management
  • Management Science
  • Human Resource Management