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Arzum Akkas

Associate Professor

Operations & Information Management
Dr. Arzum Akkas is an Associate Professor at the Isenberg School of Management, University of Massachusetts Amherst. She holds a Ph.D. in Engineering Systems and a master’s degree in Supply Chain

Dr. Arzum Akkas is an Associate Professor at the Isenberg School of Management, University of Massachusetts Amherst. She holds a Ph.D. in Engineering Systems and a master’s degree in Supply Chain Management from Massachusetts Institute of Technology, as well as a bachelor’s degree in Industrial Engineering from Istanbul Technical University. Before joining the University of Massachusetts, Dr. Akkas taught at Boston University and MIT.

Before her academic career, Dr. Akkas spent eight years in industry, holding roles as management consultant at Archstone Consulting, operations manager at PepsiCo, and business systems consultant for Blue Yonder.

Dr. Akkas teaches graduate courses in Operations Management and Supply Chain Management. Her research focuses on food supply chains, with an emphasis on sustainability and retail food waste, and has been published in leading journals, including Management Science, Manufacturing & Service Operations Management, and Production and Operations Management. She also serves as an Associate Editor for Manufacturing & Service Operations Management.

In addition, Dr. Akkas is an elected board member of the Production and Operations Management Society (POMS), serves on the advisory board of Pioneer Valley FoodWorks, a mission-driven nonprofit supporting the region’s food and agriculture economy, and co-organizes the annual Food Waste Workshop, which brings together scholars and industry practitioners, with participants primarily from Europe and the United States.

Education

PhD in Engineering Systems - Institute for Data, Systems, and Society, Massachusetts Institute of Technology, 2015
MEng in Supply Chain Management, Massachusetts Institute of Technology, 2004
BS in Industrial Engineering, Istanbul Technical University, 2000

Professional Experience

Associate, Archstone Consulting, New York, NY, 2008-2009
Senior Operations Manager, Go-To-Market Sales and Delivery Team, Pepsi Bottling Group, Somers, NY, 2007-2008
Operations Manager, Integrated Planning Team, Pepsi Bottling Group, Somers, NY, 2004-2007
Business Systems Consultant, Bogazici Software, Istanbul, Turkey, 1999-2002

Academic Appointments

Assistant Professor, Operations and Technology Management Department, Questrom School of Business, Boston University, 2015-2023

Research Interests

Supply Chain Management
Sustainability
Sustainable Operations
Sustainable Supply Chains
Retail Operations

Selected Publications

Akkas, A., Gaur, V. and Simchi-Levi, D., 2019. Drivers of Product Expiration in Consumer Packaged Goods Retailing. Management Science, 65(5), pp.2179-2195

Akkaş, A., 2019. Shelf Space Selection to Control Product Expiration. Production and Operations Management, 28(9), pp.2184-2201.

Akkaş, A. and Sahoo, N., 2020. Reducing Product Expiration by Aligning Salesforce Incentives: A Data‐driven Approach. Production and Operations Management, 29(8), pp.1992-2009.

Akkas, A. and Honhon, D., 2021. Shipment Policies for Products with Fixed Shelf Lives: Impact on Profits and Waste. Manufacturing and Service Operations Management. Published online. https://pubsonline.informs.org/doi/10.1287/msom.2021.1018

Akkas, A. and Gaur, V., 2022. OM Forum - Reducing Food Waste: An Operations Management Research Agenda. Manufacturing and Service Operations Management. Published online. https://pubsonline.informs.org/doi/10.1287/msom.2021.1044

Akkas, A. and Honhon, D., 2022. “Determining Maximum Shipping Age Requirements for Shelf Life and Food Waste Management”. Production and Operations Management. Forthcoming. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4169298