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Indika Dissanayake

Associate Professor

Operations & Information Management
Indika Dissanayake is an Associate Professor in the Operations and Information Management department at the Isenberg School of Management, University of Massachusetts Amherst. She received her Ph.D. i

Indika Dissanayake is an Associate Professor in the Operations and Information Management department at the Isenberg School of Management, University of Massachusetts Amherst. She received her Ph.D. in Information Systems from the University of Texas at Arlington. Her research interests include crowdsourcing and the gig economy, with a focus on platform dynamics, coordination mechanisms, and the future of work. Her research has appeared in journals such as Journal of Management Information Systems, Journal of the Association for Information Systems, Journal of Strategic Information Systems, Information & Management, and Information Systems Management.

Education

PhD in Business Administration, University of Texas at Arlington, 2015
MS in Information Technology and Management, University of Texas at Dallas, 2009
BS in Electrical Engineering, University of Moratuwa, 2004
Academic Appointments Associate Professor, Isenberg School of Management, University of Massachusetts Amherst, 2024-present Associate Professor, Bryan School of Business and Economics, Uni

Academic Appointments

Associate Professor, Isenberg School of Management, University of Massachusetts Amherst, 2024-present

Associate Professor, Bryan School of Business and Economics, University of North Carolina at Greensboro, 2023 -24

Assistant Professor, Bryan School of Business and Economics, University of North Carolina at Greensboro, 2016-23

Visiting Assistant Professor, D’Amore-McKim School of  Business, Northeastern University, 2015-16

Research Interests

Crowdsourcing
Gig Economy
Sharing Economies
Virtual Communities
Social Media

Teaching Interests

Artificial Intelligence in Business
Database Management Systems
Machine Learning
Programming Languages
Professional LinksGoogle ScholarLinkedInORCID

Professional Links

Google Scholar

LinkedIn

ORCID

Selected Publications

Mohammed, M., Dissanayake, I., Park, J., Singh, R., & Soh Noume, F. (2026). Signaling Strategies in Supply-Driven Online Labor Markets: A Signal Portfolio Perspective. Journal of Association for Information Systems (Forthcoming) DOI: 10.17705/1jais.01000

Dissanayake, I., Nerur, S. P., Lukyanenko, R., & Modaresnezhad, M. (2025). The state-of-the-art of crowdsourcing systems: A computational literature review and future research agenda using a text analytics approach. Information & Management, 62(2), 104098. DOI: 10.1016/j.im.2025.104098

Dissanayake, I., Yasar, M., Vaghefi, M., & Nerur, S (2024). Driving the Innovation Race: Effect of Competitiveness in Crowdsourcing Contests, Journal of Management Information Systems. 41(4), 1142-1172. https://doi.org/10.1080/07421222.2024.2415766

Dissanayake, I., Nerur, S., Wang, J., Yasar, M., & Zhang, J. (2021). The Impact of Helping Others in Coopetitive Crowdsourcing Communities. Journal of Association for Information Systems, 22(1). DOI: 10.17705/1jais.00654

Dissanayake, I., Nerur, S., Singh, R., & Lee, Y. (2019). Healthcare Crowdsourcing: Harnessing the “Wisdom of the Crowd” to Solve Medical Mysteries. Journal of Association for Information Systems, 20(11), 1589–1610. DOI: 10.17705/1jais.00579