Traci J. Hess
Senior Associate Dean, Douglas & Diana Berthiaume Endowed Professor of Information Systems
Education
Professional Experience
Academic Appointments
Recent Honors / Awards
Research Interests
Teaching Interests
- Business Intelligence and Analytics
- Business Processes and Enterprise Systems
- Database Management
- Research Methods
Selected Publications
Wigdor, A., Sheffler, Z., and Hess, T. J. “Reconceptualizing Online Community Participation Behaviors with the Visibility–Cost Framework and Commitment,” Journal of Management Information Systems, forthcoming.
Hao, H., Tarafdar, M., and Hess, T.J. “A Partitioning Model of Control on Digital Labor Platforms,” Journal of the Association for Information Systems, forthcoming.
Nguyen, L. T., Hess, T. J., Sheffler, Z. J., & Liu, Y. (2024). Mixed Messages: An Examination of Reviewer Badges and Consumer Trust with Online Review Platforms. AIS Transactions on Human-Computer Interaction, 16(2), pp. 1-36.
Agogo, D., and Hess, T.J. “How Does Tech Make You Feel?” A Review and Examination of Negative Affective Responses to Technology Use, European Journal of Information Systems, 2018 27(5), 570-599.
Lee, Y., Chen, A. and Hess, T.J. “The Online Waiting Experience: Using Temporal Information and Distractors to Make Online Waits Feel Shorter,” Journal of the Association for Information Systems, 2017 18(3), 231-263.
Hess, T.J., McNab, A., and Basoglu, A. "Reliability Generalization of Perceived Ease of Use, Perceived Usefulness, and Behavioral Intentions," MIS Quarterly, 2014, 38(1), 1-28.
Hong, W., Hess, T., and Hardin, A. "When Filling the Wait Makes it Feel Longer: A Paradigm Shift Perspective for Managing Online Delay," MIS Quarterly, 2013, 37(2), 383-406.