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Shirley Shmerling

Senior Lecturer II

Operations & Information Management


PhD Management Science, University of Massachusetts, Amherst, 1994
MSc Industrial Engineering and Management, Technion Israel Institute of Technology, Haifa, Israel, 1987
BSc Computer Science and Information Systems Engineering, Technion Israel Institute of Technology, Haifa, Israel, 1985

Academic Appointments

Senior Lecturer, University of Massachusetts Amherst, 9/2010-Present
Lecturer, University of Massachusetts Amherst, 9/2004-8/2010
Mount Holyoke College Summer SEARCH program Instructor, 2004-2008
Mount Holyoke College Visiting Assistant Professor, 2002-2003

Research Interests

On-line Education and Technology Supported Learning

Teaching Interests

  • Management and Governance of Information Systems
  • Strategic Management of Innovation and Technology
  • Business Analytics and Knowledge Management
  • Mathematical Modeling of Business Applications
  • Quality Management and Process Improvement

Selected Publications

Barone, J., & Shmerling, S. 2013. Strategically Using IT Resources in Health Care. Physician Executive, 39(1), 56-63.

Shmerling, S. & Peters, L.M.L. 2012.  Virtual Teaming in Online Education: Does It Work?  In Wang, S. and Harrison, Y. (Eds.), Cases on Formal, Non-Formal, and Informal Online Learning: Opportunities and Practices.  IGI Global Publishing.  Pgs. 1-18.

Peters, L., Shmerling, S., & Karren, R. 2011. Constructivist Pedagogy in Asynchronous Online Education: Examining Proactive Behavior and the Impact on Student Engagement Levels.  International Journal on E-Learning, 10(3): 311-330.

Shmerling, S. & Moyano Camihort, K. 2011. Models for Effective Collaborative Learning: Student-to-Student Mentoring. NEFDC Exchange, 22(2): 11-15.