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Operations & Information Management Department
Industry of the 21st Century
Operations and Information Management (OIM) is for problem-solvers who love to learn about how business processes can be better managed and enhanced for greater efficiency. The department faculty teach the courses that comprise the BBA in Operations & Information Management, courses in our MBA programs and doctoral programs.
The OIM Department is ranked #1 in Quality of Teaching and #1 in Overall Experience in Major among all UMass departments.
Degree Options in OIM
Degree Options in OIM
We believe that OIM is the career for the 21st Century. OIM graduates secure high-paying jobs that offer creativity and stability. Continually looking ahead to meeting the needs of industry, Isenberg’s OIM department educates the next generation of tech-savvy problem solvers.
Crucial Skills and Tools
Crucial Skills and Tools
Students in Isenberg's operations and information management programs take with them the tools and crucial analytics skills needed to conquer the industry. Certifications in SAP, business analytics, and excel, combined with visualization, optimization, and data mining skills make OIM grads highly desirable in many fields.
Continually looking ahead to meeting the needs of industry, Isenberg’s OIM department educates the next generation of tech-savvy problem solvers. We prepare students to navigate through a wealth of career paths and industries, and we equip them to climb to the summit.
Senay Solak
John F. Smith Memorial Professor and Department Chair
Operations & Information Management Faculty
Operations & Information Management Faculty
OIM FacultyView all OIM faculty
Arzum Akkas
Associate Professor
Agha Iqbal Ali
Karen & Chuck Peters Family Endowed Professor
Carey Baldwin
Lecturer
Susan Boyer
Director of Instructional Technologies & Lecturer
Michele Burch
Associate Department Chair & Senior Lecturer II
Huai-Tzu Cheng
Lecturer
Ahmed Ghoniem
Professor
Serhat Gul
Visiting Assistant Professor
Traci J. Hess
Senior Associate Dean, Douglas & Diana Berthiaume Endowed Professor of Information Systems
Nora Junaid
Lecturer
Zhanfei Lei
Assistant Professor
Ying Liu
Assistant Professor
Oscar Lopez
Lecturer
Anne P. Massey
Dean and Thomas O'Brien Endowed Chair
Maya Mudambi
Assistant Professor
Anna Nagurney
Eugene M. Isenberg Chair in Integrative Studies; PhD Coordinator in Management Science; Director, Virtual Center for Supernetworks
William Oliver, DBA
Lecturer
Zachary Sheffler
Assistant Professor
Ali Shirzadeh
Lecturer
Shirley Shmerling
Senior Lecturer II
Student Spotlight: Ethan Morren '25
Student Spotlight: Ethan Morren '25
Ethan Morren ’25 is a sport management and operations and information management dual degree student in Isenberg. The junior hails from West Hartford
Student Spotlight: Ethan Morren '25
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Faculty Research: Can Technology Enhance Workplace Inclusion?
Faculty Research: Can Technology Enhance Workplace Inclusion?
As primary investigator on the study, Tarafdar and her team set out to explore the multiple nuanced roles that ICT can, and does, play in an
Faculty Research: Can Technology Enhance Workplace Inclusion?
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OIM Alumnus Profile: Andy Girard ’92
OIM Alumnus Profile: Andy Girard ’92
Andy Girard, who graduated with a BBA in operations management in 1992, has spent most of his career at Boston Scientific, working in a variety of
OIM Alumnus Profile: Andy Girard ’92
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