Muzzo Uysal
Carney Family Endowed Professor | Provost Professor
Dr. Muzzo Uysal is the Carney Family Endowed Professor and Provost Professor in the Department of Hospitality and Tourism Management at the Isenberg School of Management, University of Massachusetts Amherst. Globally recognized for his research in tourism development and quality-of-life studies, he has been ranked by Clarivate Analytics among the top 1% of highly cited social science researchers worldwide for five consecutive years (2021–2026). Research.com also ranks him among the World's Top 100 Scholars in Business and Management. Dr. Uysal is an elected Fellow and second-term President of the International Academy for the Study of Tourism. Throughout a distinguished career spanning academic and administrative leadership roles at four universities, he has authored sixteen books and published numerous journal articles and monographs. His contributions have earned more than thirty awards, including lifetime achievement honors from ICHRIE, TTRA, and the Graduate Education Founders Award. He also serves on editorial boards of more than ten scholarly journals.
Education
Professional Experience
Academic Appointments
Recent Honors / Awards
Research Interests
Teaching Interests
- Tourism policy and planning
- Applied research methods in services management
- Survey Development and Analysis
- Tourism & Hospitality Theory and Research
Selected Working Papers/Current Research
Buffering the costs of social density: Role of Coping/Adaptation in Community QoL: Cape Cod, Massachusetts
Redefining Tourism: The Human-Centered Approach and Design (HCAD)
Media, Industry, and Public Impact
US Could Lose Millions of Tourists (Newsweek excerpt) https://www.newsweek.com/us-could-lose-millions-of-tourists-2-11462474
What three tips should visitors keep in mind when traveling to a national park? https://lawnlove.com/blog/presidents-who-preserved-national-parks/#expert=muzaffer-muzzo-uysal
What’s the most important thing to look for in a credit card for international travel? https://wallethub.com/credit-cards/international/#expert=Muzzo_Uysal
Do you agree with the majority of Americans who think tipping culture is out of control? https://wallethub.com/blog/tipping-survey/135092#expert=Muzzo_Uysal
The Best Senior Travel Insurance Companies of 2024 (marketwatch.com) https://www.marketwatch.com/guides/insurance-services/senior-travel-insurance/#toc-expert-tips-and-insights
Professional Links
Google Scholar: https://scholar.google.com/citations?user=ViWVE8cAAAAJ&hl=en
Selected Publications
Berbekova, A., Assaf, A. G., Uysal, M., Tsionas, M., & Parmeter, C. F. (2025). Quality of life performance index for tourism destinations. Tourism Management, 108, 105091. https://doi.org/10.1016/j.tourman.2024.105091
Uysal, M., Icoz, O., Cetin, I., Icoz, O., & Bozkurt, Y.(editors) (2026). Theories and Models in Tourism and Hospitality Research. CABI, UK. https://www.cabidigitallibrary.org/doi/book/10.1079/9781800625822.0000
Uysal, M., Berbekova, A., & Wang, J. (2025). Quality-of-life: A critical examination of research progress. Tourism Management, 107, 105070. https://doi.org/10.1016/j.tourman.2024.105070
Uysal, M., & Sirgy. (eds). (2023). The Handbook of Tourism and Quality-of-Life Research II: Enhancing the Lives of Tourists and Residents of Host Communities, Springer. https://link.springer.com/book/10.1007/978-3-031-31513-8
Uysal, M., Berbekova, A., & Kim, H. (2020). Designing for Quality of Life. Annals of Tourism Research, Volume 83: https://doi.org/10.1016/j.annals.2020.102944
Uysal, M., & Sirgy, J. (2019). Quality-of-Life Indicators as Performance Measures in Tourism and Hospitality. Annals of Tourism Research, 76, 291-300. https://doi.org/10.1016/j.annals.2018.12.016
Uysal, M. (2019). Measuring tourism success–alternative outcome variables: a perspective article. Tourism Review. https://doi.org/10.1108/TR-07-2019-0304
Uysal, M., Sirgy, J., Woo, E., and Kim, L. (2015). Quality of Life (QOL) and Well- Being Research in Tourism. Tourism Management, https://doi.org/10.1016/j.tourman.2015.07.013
Wang, Y. C., & Uysal, M. (2023). Artificial intelligence-assisted mindfulness in tourism, hospitality, and events. International Journal of Contemporary Hospitality Management, 36 (4), 1262-1278. https://doi.org/10.1108/IJCHM-11-2022-1444