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The University of Massachusetts Amherst

Misun (Sunny) Kim


BA in Hospitality and Restaurant Management, Sookmyung Women’s University, South Korea, 2014
BA in International Hospitality Management (Joint degree), Le Cordon Bleu, South Korea, 2014
MS in Hospitality Management, Kansas State University, KS, U.S., 2020

Professional Experience

Graduate Assistant, Lacy’s Fresh Fare and Catering, KS, U.S., 2018-2020
Food and Beverage Shift Leader, Wataya Besso Ryokan, Japan, 2017
Project/ District Manager, E-Land Group. Food Service Unit, Korea, 2014-Nov. 2017
Undergraduate Research Assistant, Korea, 2013

Recent Honors / Awards

Outstanding Engagement/Outreach award, Kansas State University, 2019-2020
The 2020 Arts, Humanities & Social Sciences Small Grant Program, Kansas State University, 2019

Research Interests

Employee Well-being
Service Behavior
Value Co-creation
Employee-Customer Interaction

Teaching Interests

  • Human Resource Management
  • Service Marketing
  • Food & Beverage Management