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Business, Leadership, Service

We are one of the world’s most established and successful hospitality and tourism management programs, with over 75 years of producing hospitality leaders. Our HTM graduates are sought after for their ability to provide innovative leadership in changing environments, from small-town communities to the largest cities in the world.

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Find Your Place in Hospitality and Tourism Management

Find Your Place in Hospitality and Tourism Management

A key advantage of our program is that we are part of the Isenberg School of Management giving our students a more effective education with courses such as marketing, business information, communications, finance, and accounting, as well as in the specialization of hospitality and tourism management.

Our program offers networking and engagement with industry leaders, peer-to-peer collaborations, and global travel opportunities, to give our students first-hand industry experience. 

Georgia Davis
The hospitality industry is the largest in the world—there is so much room for growth and development. It makes up 10% of global GDP so I knew there would always be a place for hospitality.
Georgia Davis '25
Grace Buehler
My dual degree allows me to meld my passion for marketing with my interest in the hospitality industry, offering a unique perspective on how marketing principles can enhance customer experiences in the HTM field. I have created some of my most impactful relationships in the HTM department.
Grace Buehler '26
Maya Lai
HTM has such a wide range of career opportunities and the unique skills gained from the HTM major can be applied to so many other industries. I love how HTM is centered on creating memorable experiences and connections with people.
Maya Lai '27
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Curriculum

Curriculum

Experiential Learning

Experiential Learning
HTM Career Day

This multi-day event is entirely planned, implemented, and executed by our committed student leaders. From being on the executive planning board, to being a key volunteer, to attending the event as a prospective candidate, there is a role for every student to play. Operating for more than 40 successful years, the HTM Career Day is one of the longest running student-led events among all hospitality and tourism management programs.

HTM Career DayLearn more
Marriott Meals

The Marriott Center for Hospitality and Tourism Management provides students an unparalleled hands-on experience in managing a full-service, open to the public restaurant. Through this required class and lab, our highly skilled chef educators teach students about purchasing, production, cost control, and service management, which are integral skills needed in managing the nearly $900 billion restaurant industry.

Marriott Meals at the Marriott CenterLearn more
Beverage Management

Our Beverage Management course introduces students to the role wine, spirits, beer, and beverages play in hospitality management and profitability. This experiential course engages students as they not only learn about tasting and pairing principles, but also how to control for loss and theft through the key management practices of buying, pricing, control, storage, promotion, and selling of beverages.

92%
Job seeking grads hired within 6 months, class of 2023
$59K
Median starting salary, class of 2023
Top 12%
of all undergraduate business programs in the nation
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Watch Video in modal: Voices of HTM

Voices of HTM

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Career Paths in Hospitality & Tourism Management

Career Paths in Hospitality & Tourism Management

From small towns, to thriving cities, to remote corners of the world, working in the world’s largest industry means you can go anywhere you desire; our customers travel everywhere and so can you.

From 5-diamond hotel properties, to bustling successful restaurants, to elite clubs, you will find our HTM graduates delivering outstanding hospitality services and taking charge of multi-million dollar budgets.

From consultants at the world’s largest customer experience measurement firms, to successful entrepreneurs, to uniquely designed career paths, you will find our HTM graduates leading the way and innovating the industry.

HTM Career ResourcesHTM Career Resources

Alumni Network & Mentoring

Our program maintains an active relationship with many alumni around the globe. This allows us to offer opportunities for students to network and be mentored by those working in the industry. This happens in both formal and informal ways.

Formally, through the Seminar in Hospitality and Tourism Leadership course, students learn about leadership principles while also being partnered with a current industry leader who mentors them throughout the semester. For many students, this mentee-mentor relationship continue throughout their academic and professional careers.

Informally, our active and engaged alumni are connected to our students and department. This includes our esteemed Leadership Board and Young Alumni Council. To learn more about the HTM alumni network click here.

Hospitality & Tourism Management Faculty

Hospitality & Tourism Management Faculty

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Jenafer Andrén-Kazunas
Chef-Professor, Senior Lecturer, Marriott Center Operations Coordinator
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Albert G. Assaf
Professor and Hadelman Family Faculty Fellow
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Melissa Baker
Department Chair and Jaime ’76 and Cindy Pereira Faculty Fellow
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Linda K. Enghagen
Emeritus Professor
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William J. Foley
Lecturer
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Sunny Kim
Misun "Sunny" Kim
Visiting Assistant Professor
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Linda L. Lowry
Associate Professor Emeritus
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Irem Onder Neuhofer
Irem Onder Neuhofer
Associate Professor and PhD Program Coordinator
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Laurie Salame
Laurie Salame
Senior Lecturer II, Director of Enrollment Strategies
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Linda Shea
Professor Emeritus
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Atul Sheel
Associate Professor
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Erin Tierney
Erin Tierney
Senior Lecturer
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Muzzo Uysal
Carney Family Endowed Professor
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Rod Warnick
Professor
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Robert H.Wilson
Professor Emeritus
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Contact Us

Department of Hospitality and Tourism Management
Room 221
Isenberg School of Management
121 Presidents Drive
Amherst, MA 01003-9247

htm@isenberg.umass.edu | (413) 545-2535

Jena PerronDirector of External Relations & Engagement

Becky Chmura, Office Manager

Brianna Mason, Financial Manager