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Selected Publications

Berbekova, A., Assaf, A. G., Uysal, M., Tsionas, M., & Parmeter, C. F. (2025). Quality of life performance index for tourism destinations. Tourism Management, 108, 105091.  (ABDC Ra

Berbekova, A., Assaf, A. G., Uysal, M., Tsionas, M., & Parmeter, C. F. (2025). Quality of life performance index for tourism destinations. Tourism Management108, 105091.  (ABDC Rank A*, Isenberg Rank Premier). https://doi.org/10.1016/j.tourman.2024.105091

Assaf, A. G., & Tsionas, M. (2024). Critical reflection of the tourism literature on performance modeling. Tourism Management102, 104892. (ABDC Rank A*, Isenberg Rank Premier). https://doi.org/10.1016/j.tourman.2024.104892

Berbekova, A., Assaf, A. G., & Uysal, M. (2024). Frontier measurement for quality of life performance. Annals of Tourism Research106, 103765. (ABDC Rank A*, Isenberg Rank Premier). https://doi.org/10.1016/j.annals.2024.103765

Kim, M., Baker, M. A. (2024). Sustainable tourism employment: A comprehensive overview of tourist employees’ experience from a tourist-employee interaction perspective. Journal of Hospitality and Tourism Management. (ABCD Rank A, Isenberg Rank A-). https://doi.org/10.1016/j.jhtm.2024.07.009

Baker, M. A., Kim, K. (2024). The impacts of organizational support and customer incivility on employee vulnerability and job performance. The moderating role of employee mental health.  International Journal of Hospitality Management. (ABDC Rank A*, Isenberg Rank Premier). https://doi.org/10.1016/j.ijhm.2023.103686

Kim, M., Baker, M. A., Ma, E. (2023). From customer’s fingertips to employee’s well-being: The impact of mobile application ordering from a job demand-resource perspective. Tourism Management. (ABDC Rank A*, Isenberg Rank Premier). https://doi.org/10.1016/j.tourman.2022.104695

Uysal, M., Berbekova, A., & Wang, J.  (2025) Quality-of-life: A critical examination of research progress. Tourism Management, 107, 105070. (ABDC Rank A*, Isenberg Rank Premier). https://doi.org/10.1016/j.tourman.2024.105070

Uysal, M., Berbekova, A., & Kim, H. (2020). Designing for Quality of Life. Annals of Tourism Research, Volume 83: (ABDC Rank A*, Isenberg Rank Premier). https://doi.org/10.1016/j.annals.2020.102944

Wang, Y. C., & Uysal, M. (2023). Artificial intelligence-assisted mindfulness in tourism, hospitality, and events. International Journal of Contemporary Hospitality Management, 36 (4), 1262-1278. (ABDC Rank A, Isenberg Rank A).  https://doi.org/10.1108/IJCHM-11-2022-1444

Onder, I. & McCabe, S. (2025). “How AI hallucinations threaten research integrity in tourism.” Annals of Tourism Research. (ABCD index rank A+, Isenberg rank Premier). https://doi.org/10.1016/j.annals.2025.103900

Onder, I. & Topsakal, Y. (2024). “Facilitating the pursuit of digital detox tourism with authentic personality.”  Journal of Travel & Tourism Marketing. (ABCD index rank A+, Isenberg rank- not listed).  https://doi.org/10.1080/10548408.2024.2404850

Erol, I., Oztel, A., Dogru, T., Peker, I., Onder, I., & Benli, T. (2024). “Supply chain resilience in the tourism and hospitality industry: A comprehensive examination of driving and restraining forces”. International Journal of Hospitality Management (ABCD index rank A+, Isenberg rank Premier). https://doi.org/10.1016/j.ijhm.2024.103851

Peng, L. Z., & Mattila, A. S. (2024). An angular vs. circular servicescape? The impact of shape cues and music tempo on solo diners. International Journal of Hospitality Management118, 103687. (ABCD index rank A+, Isenberg rank Premier). https://doi.org/10.1016/j.ijhm.2023.103687

Atanga, B. A., Peng, Z. L., & Mattila, A. S. (2024). Customer misbehavior: The impact of a symbolic recovery strategy and cultural tightness-looseness on observing customers. Journal of Hospitality and Tourism Management60, 63-71. (ABCD index rank A, Isenberg rank A-). https://doi.org/10.1016/j.jhtm.2024.06.007

Peng, Z. L., & Mattila, A. S. (2024). Too busy to (lose) control? The influence of busyness and sense of power on consumers’ food responses. International Journal of Hospitality Management120, 103754. (ABCD index rank A+, Isenberg rank Premier). https://doi.org/10.1016/j.ijhm.2024.103754

Han, J. J., Seo, S., & Kim, H. J. (2024). Autonomous delivery robots on the rise: How can I cut carbon footprint for restaurant food deliveries?. International Journal of Hospitality Management121, 103804. (ABCD index rank A+, Isenberg rank Premier). https://doi.org/10.1016/j.ijhm.2024.103804

Chen, C. C., Han, J., & Wang, Y. C. (2022). A hotel stay for a respite from work? Examining recovery experience, rumination and well-being among hotel and bed-and-breakfast guests. International Journal of Contemporary Hospitality Management34(4), 1270-1289. (ABCD index rank A, Isenberg rank A). https://doi.org/10.1108/IJCHM-08-2021-0975

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Profiles
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Albert G. Assaf
Professor and Hadelman Family Faculty Fellow
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Melissa Baker
Department Chair and Jaime ’76 and Cindy Pereira Faculty Fellow
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Irem Onder Neuhofer
Irem Onder Neuhofer
Associate Professor and PhD Program Coordinator
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Atul Sheel
Associate Professor
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Muzzo Uysal
Carney Family Endowed Professor
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Rod Warnick
Professor
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