Leah Wing : Isenberg School of Management : UMass Amherst

Dr. Leah Wing is Director, National Center for Technology and Dispute Resolution (NCTDR) and Senior Lecturer II, Department of Legal Studies Program, University of Massachusetts Amherst, USA. Co-

Dr. Leah Wing is Director, National Center for Technology and Dispute Resolution (NCTDR) and Senior Lecturer II, Department of Legal Studies Program, University of Massachusetts Amherst, USA. Co-founder and President-elect, Board of Directors of the International Council for Online Dispute Resolution (ICODR), Leah co-led the development of the NCTDR-ICODR ODR Standards that were adopted by the International Organization for Standardization for its ODR standard: ISO 32122 (2025). Leah served as a researcher on early experiments in online dispute resolution and her present research projects focus on ODR ethics and AI. She recently published Wing, L., Draper, C. Cooper, S., and Rainey, D. Governing Artificial Intelligence. Leiden, The Netherlands: Brill Nijhoff, 2025. Leah serves on the editorial boards of the International Journal of Online Dispute Resolution and Conflict Resolution Quarterly and as a trainer and consultant, she has worked with hundreds of agencies and organizations both in the U.S. and internationally.