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The University of Massachusetts Amherst

John D. Wells

Senior Vice Provost for Life Long Learning

Operations & Information Management

Education

PhD Management Information Systems, Texas A&M University, 1999
MS Management Information Systems, Texas A&M University, 1994
BBA Management, University of Oklahoma, 1988

Professional Experience

Systems Analyst, Oklahoma State Senate, Oklahoma City, OK, 1/1995-8/1995
Systems Engineer, Electronic Data Systems (Health Care and Financial Services), Plano, TX, 1988-1994

Academic Appointments

Professor of Information and Operations Management, University of Massachusetts Amherst, 9/2012-Present
Associate Professor of Information and Operations Management, University of Massachusetts Amherst, 9/2010-9/2012
Associate Professor of Information Systems, Washington State University, 9/2006-9/2010
Assistant Professor of Information Systems, Washington State University, 9/2000-9/2006
Assistant Professor of Information Systems, Oregon State University, 9/1999-9/2000

Recent Honors / Awards

College Outstanding Research Award, Isenberg School of Management, University of Massachusetts Amherst, 2010-2011
Dean's Excellence Fellow, College of Business, Washington State University, 2007-2009
MBA Professor of the Year, College of Business, Washington State University, 2005-2006

Research Interests

B2C Electronic Commerce
Electronic Commerce Strategy
IT Innovation and Adoption
Online Consumer Impulsiveness
Website Design

Teaching Interests

Doctoral
  • Special Topics and Readings in Information Systems
  • Research Methods in Information Systems
Masters
  • Strategic Information Management
  • Electronic Commerce Strategy
Undergraduate
  • Electronic Commerce
  • Introduction to Information Systems
  • Systems Analysis and Design
  • IT-Enabled Operations

Selected Publications

Campbell, D., Wells, J.D., and Valacich, J.S., "Breaking the Ice in B2C Relationships: Understanding Pre-Adoption eCommerce Attraction," Information Systems Research, 2013, 24(2), pp. 219-238.

Wells, J.D., Valacich, J.S., and Hess, T.J. "What Signal are you Sending? How Website Quality Influences Perceptions of Product Quality and Purchase Intentions," MIS Quarterly, 2011, 35(2), pp. 373-396.

Wells, J.D., Parboteeah, D., and Valacich, J.S., "Online Impulse Buying: Understanding the Interplay Between Consumer Impulsiveness and Website Quality," Journal of the Association for Information Systems, 2011, 12(1), pp. 32-56

Wells, J.D., Campbell, D., Valacich, J.S., and Featherman, M., "The Effect of Perceived Novelty on the Adoption of Information Technology (IT) Innovations: A Risk/Reward Perspective," Decision Sciences, 2010, 41(4), pp. 813-843.