Skip to main content

Alicia M. Johnson

Assistant Professor

Marketing
Alicia Johnson is a consumer behavior researcher whose work examines how individuals and families make financial decisions and how organizations can help people achieve better financial outcomes. Draw

Alicia Johnson is a consumer behavior researcher whose work examines how individuals and families make financial decisions and how organizations can help people achieve better financial outcomes. Drawing on her professional experience in the consumer finance industry, she combines practical insight with academic research to better understand the factors that shape financial behavior and well-being.

Her research seeks to generate actionable insights for businesses, nonprofit organizations, and policymakers interested in supporting consumer decision making. Using both quantitative and qualitative methods, Alicia studies a wide range of financial behaviors, including debt management, budgeting, financial planning, and household financial decision making.

More recently, her work has expanded to include parental financial decision making and the ways parents engage in financial decision making on behalf of their children. Inspired by her teaching in nonprofit and social marketing, she has also developed a growing interest in nonprofit communications, donor engagement, and how messaging strategies can encourage positive behavior change. Across her research, Alicia is particularly interested in how communication, framing, and behavioral interventions can be leveraged to improve decision making and enhance consumer well-being.

Education

PhD in Marketing, University of Arkansas, 2022
MBA, Clarkson University, 2015
BBA in Management, SUNY Canton, 2011

Recent Honors/Awards

Public Service Endowment Grant $15,000, July 2024-June 2026
Public Interest Technology Faculty Fellow, Aug 2024-May 2025
Civic Engagement & Service-Learning Faculty Fellow, Aug 2023-May 2024
Isenberg Faculty Summer Research Funding Program Award $10,000 (w/ Matthew Godfrey), June 2023
AMA-Sheth Doctoral Consortium Fellow, August 2021
University of Arkansas Distinguished Doctoral Fellow, 2018-2021
Graduate Student Research Council $1,500 Grant, 2020
SMA Doctoral Dissertation Competition Best Overall Proposal Award, 2020
William O. Bearden Award Co-Runner Up, 2020
Bank of America Research Fund honoring James H. Penick $5,000 Grant, 2019

Research Interests

Consumer Behavior
Consumer Financial Decision Making
Nonprofit Marketing

Media, Industry, and Public Impact

Designing a Career in Marketing Academy (DCMA) - Treasurer, 2025 - Present
Nourish Eco Village - Board Member, 2024 - Present
Community Action Pioneer Valley - Community Engagement Advisory Committee Member, 2024 - 2025

Teaching Interests

Undergraduate
  • Nonprofit and Social Marketing
  • Tools for Professional Success
  • Foundations of Marketing
Doctoral
  • Marketing and Society

Academic Appointments

Assistant Professor of Marketing, UMass Amherst, 2022 - Present
Professional LinksPersonal webpageGoogle ScholarLinkedInORCID

Selected Publications

Kim, Lena, Emily Garbinsky, and Alicia M. Johnson, “How Gender of the Higher Earner Affects Couples’ Financial Management Strategies.” First round revision at Journal of Consumer Research. 

2023 Saroj and Vithala Rao Award for Best 1st or 2nd Year Paper

Dyckman Research Grant Johnson College of Business Recipient ($1,000)

 

Johnson, Alicia M.,* Wendy De La Rosa,* Anastasiya Pocheptsova Ghosh, and Bikram Ghosh, “More Paychecks, Less Planning: How Payment Frequency Influences Budgeting.” 

Johnson, Alicia M., Daniel Villanova, Julio Sevilla, Matthew Issac, and Rajesh Bagchi (2026), “First In, First Out? How Debt Age Affects Debt Prepayment Decisions,” forthcoming at Journal of Marketing Research, DOI: https://doi.org/10.1177/00222437261419746

Godfrey, Matthew and Alicia M. Johnson (2026), “Holistic Social Service Systems as a Framework for Addressing Financial Vulnerability,” forthcoming at Journal of Service Research, DOI: https://doi.org/10.1177/10946705251409999 

Johnson, Alicia M., Daniel Villanova, and Scot Burton (2025), “Upside Down Auto Loans and The Effect of Advertised Loan Terms on Consumer Borrowing Decisions,” Journal of Public Policy and Marketing, 45 (1), 33-49, https://doi.org/10.1177/07439156251364171

 

Johnson, Alicia M., Daniel Villanova, and Ronn J. Smith (2023), “Loan Amount versus Monthly Payments: The Effect of Loan Application Formats on Consumer Borrowing Decisions,” Journal of Consumer Research, 50 (4) 765-786, https://doi.org/10.1093/jcr/ucad015

Winner: SMA Doctoral Dissertation Competition Best Overall Proposal Award

Co-runner up: William O. Bearden Award\