For an annual newsletter, three OIM faculty members described their ongoing research projects:

Associate Professor Arzum Akkas wrote about the operational root causes of food waste in retailing, as well as how consumer opinions are affected by inventory management practices such as discounting to minimize waste. Read the article here.

 

Assistant Professor Ying Liu described her work examining the ways that online rating systems affect consumer satisfaction and the effects of astroturfing—or fake social media engagement—on market outcomes and consumer behavior. Read the article here.

 

Assistant Professor Marta Stelmaszak Rosa explained her research exploring the ways that AI relies on humans—machines rely on human data, choices, and labor to function effectively, while shaping how those humans act. Read the article here.

 

OIM Student Recognition Event Photo Gallery

 

We also spoke with a handful of OIM students to see how the OIM department has helped them achieve their goals ahead of their future careers:

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