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The University of Massachusetts Amherst

VITA (Volunteer Income Tax Assistance) provides domestic and international tax service at the Isenberg School of Management.

2022 VITA service has ended.

Callout Blocks

This year our VITA services are completely remote, as such, you will need to have access to Zoom with a camera or video ability ( and you will also need to upload your tax documents to our secure IRS Tax Client Portal or share your documents via Zoom In order to be eligible for the UMass VITA program. Additionally, please note the following:

  • You must have $69,000 or less in total income
  • You must have all your tax forms ready (W-2's, interest, tuition statements, health insurance information, etc.)
  • You cannot be self-employed, have rental income, or farm income
  • You cannot have interest, dividend, or stock sales of more than $3,600 
  • You will need to show a gov't issued photo ID with your name on it and your Social Security card(s) for everyone on your tax return.
  • If you are filing with a spouse, both of you will need to be present during the tax return preparation process.

Also note: we do not prepare prior year returns.

Please answer the questions at this link: VITA Domestic and/or Resident Alien Services Sign-Up and if you are deemed eligible for our free tax return services you will receive an email (normally within 24 hours during the business week) with a link to sign up for an appt on either a Tues, Wed or Thursday between 4:15-6 pm. Once you schedule your appointment, you will receive a confirmation with your Zoom link.



If you are an international student at UMass, you should refer to the International Programs Office website,, for useful information about filing your taxes. The International Programs Office website contains information that you will need to file your tax returns. International students should read this webpage before filing their tax returns. If you should have questions specifically related to filing your tax return, VITA will be able to help you.

VITA will NOT be preparing tax returns for the tax year 2021 due to Covid. VITA will be available to answer questions that taxpayers have about their tax return filings. VITA will hold remote Zoom sessions to answer questions that taxpayers have related to their tax filings.  Taxpayers can click on the Zoom link, to join the waiting room in the Zoom session. The Zoom sessions are first come first serve and reservations are not available. The Zoom session will be held on Tuesdays, Wednesdays, and Thursdays from 4:00 pm – 6:00 pm from February 15th to April 12th. VITA will not be open on Tuesday, February 22nd, and during Spring Break. Taxpayers can also email VITA with questions at: We will respond to any question directly through email or ask that you join a Zoom session to answer your question.

International students will most likely have to file a state income tax return for the state that they work in. This can NOT be done through Glacier Tax Prep (GTP). There is an option to file the state income tax return through Sprint Tax via GTP. There is a fee associated with filing the state income tax return through Sprint Tax. There are some free options to file your Massachusetts tax return (see below). If you worked in more than one state during 2021, VITA will be able to file tax returns in the states that you worked in during the year. VITA will NOT file Massachusetts only tax returns.

If you only have to file a Massachusetts tax return (you worked in MA only) you can prepare your own tax return and paper file the tax return (see mailing addresses for the correct P.O. Box to mail the tax return to).  Information about filing a Massachusetts tax return can be found here.

If you do prepare your own Massachusetts tax return, you can use this 2020 MA Form 1 as a guide to help you prepare your 2021 Massachusetts tax return. VITA has downloaded the Massachusetts Forms you will mostly likely need to complete your Massachusetts Tax Return here.

If you are a nonresident alien for tax purposes DO NOT use any of the free e-file options on the website. These options are for domestic and resident alien taxpayers only.

NOTE: It may take 6+ months for nonresident aliens to receive a Federal income tax refund.