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Bruce Skaggs

Professor of Strategic Management | Flavin Endowed Chair in Entrepreneurial Studies

Management
Bruce Skaggs is a professor of strategic management and holds the Flavin Endowed Chair in Entrepreneurial Studies at the Isenberg School of Management at the University of Massachusetts Amherst. He re

Bruce Skaggs is a professor of strategic management and holds the Flavin Endowed Chair in Entrepreneurial Studies at the Isenberg School of Management at the University of Massachusetts Amherst. He received his PhD in Strategic Management from the Smeal College of Business at The Pennsylvania State University. Dr. Skaggs was the PhD Coordinator for the Strategic Management Program from 2006-2013, and the Chair of the Management Department from 2013-2023. He also serves on the editorial board of the Journal of Management Studies. Much of Dr. Skaggs’ research involves examining how organizations build and leverage knowledge for competitive advantage. His research has been published in many of the top management journals, including Academy of Management Journal, Academy of Management Review, Strategic Management Journal, and Journal of Management Studies

Education

PhD Strategic Management, The Pennsylvania State University, 1999
MBA, Virginia Tech, 1992
BBA Finance and Economics, University of Kentucky, 1990

Academic Appointments

Professor of Management, University of Massachusetts, 2016-Present
Chair, Department of Management, University of Massachusetts, 2013-Present
Associate Professor of Management, University of Massachusetts, 2006-2016
Assistant Professor of Management, University of Massachusetts, 2004-2006
Assistant Professor of Management, University of Kentucky, 1999-2004
Visiting Professor of Management, University of Massachusetts-Dartmouth, 1997-1999

Recent Honors / Awards

Advance Mentor Award, 2023
Flavin Endowed Chair in Entrepreneurial Studies, 2018
Isenberg Research Excellence Award, 2018
Editorial Board Member, Journal of Management Studies, 2016-present
Isenberg School Outstanding Teacher Award, 2010-2011
Isenberg Research Fellow, 2007-2009

Research Interests

Strategic Actions in Service Sector Firms
Human Capital
Knowledge Management and Innovation

Teaching Interests

Doctoral
  • Strategic Management
Undergraduate
  • Business Policy and Strategy

Selected Publications

See, E., & Skaggs, B. Talk or Fight? Activist Board Entry and Its Impact on Firm Strategic Change. Forthcoming at Corporate Governance: An International Review.

Kim, Y., & Skaggs, B. 2023. The Impact of Client Overlap Hiring on PSF Client Embeddedness. Journal of Professions and Organizations, 10: 256-276.

Skaggs, B.C., Manz, C., Lyle, M, & Pearce, C.L. 2018. On the Folly of Punishing A While Hoping for A: Exploring Punishment in Organizations. Journal of Organizational Behavior, 39: 812-815.

Eckardt, R., Skaggs, B., & Lepak, D. 2018. An Examination of the Firm-Level Performance Impact of Cluster Hiring in Knowledge- Intensive Firms. Academy of Management Journal, 61: 919-944.

Eckardt, R., & Skaggs, B. 2018. Service Diversification and Growth of Professional Service Firms. Long Range Planning, 51: 111-126.

Eckardt, R., Skaggs, B., & Youndt, M. 2014. Employee Turnover and Knowledge Loss: An Examination of the Differential Effects of Manager and Non-Manager Employee Turnover in Service and Manufacturing Firms. Journal of Management Studies, 51: 1025- 1057.

Skaggs, B., & Youndt, M. 2004. Strategic positioning, human capital, and performance in service organizations: A customer interaction approach. Strategic Management Journal, 25: 85-99

Skaggs, B., & Snow, C. 2004. The strategic signaling of capabilities by service firms in different information asymmetry environments. Strategic Organization, 2: 271-291.

Skaggs, B., & Huffman, T. 2003. A customer interaction approach to strategy and production complexity alignment in service firms. Academy of Management Journal, 46: 775-786.

Brass, D., Butterfield, K., & Skaggs, B. 1998. Relationships and unethical behavior: A social network perspective. Academy of Management Review, 23: 14-31.