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The University of Massachusetts Amherst

Priyank Arora

Honors Program Director & Assistant Professor

Operations & Information Management


PhD in Operations Management, Scheller College of Business , Georgia Institute of Technology, 2018
Post-Graduate Program in Management (equivalent to MBA), Indian School of Business, 2012
Bachelor of Engineering, University of Delhi, 2007

Recent Honors / Awards

Ashford Watson Stalnaker Memorial Prize, Scheller College of Business, Georgia Institute of Technology, 2017
Best Paper Award, INFORMS Public Sector Operations Research (PSOR), 2016
Public Service Endowment Grant, University of Massachusetts Amherst, 2019
Research Excellence Award, Isenberg School of Management, University of Massachusetts Amherst, 2020
Best Paper Award, INFORMS Conference on Service Science (ICSS), 2020
Honorable Mention (second place), MSOM Society Award for Responsible Research, 2021

Research Interests

Socially Responsible Operations
Sustainable Operations
Nonprofit Operations
Healthcare Operations

Teaching Interests

  • Operations Management
  • Service Operations

Selected Publications

Arora, P., W. Wei, and S. Solak (2021). Improving Outcomes in Child Care Subsidy Voucher Programs under Regional Asymmetries. Accepted at Production and Operations Management

Arora, P., M. Rahmani, and K. Ramachandran (2020). Doing Less to Do More? Optimal Service Portfolio of Non-profits that Serve Distressed Individuals. Accepted at Manufacturing & Service Operations Management

Arora, P., M. Hora, V. R. Singhal, and R. Subramanian (2020). When do Appointments of Corporate Sustainability Executives Affect Shareholder Value? Journal of Operations Management 66 (4), 464-487

Arora, P. and R. Subramanian (2019). Improving Societal Outcomes in the Organ Donation Value Chain. Production and Operations Management 28 (8), 2110-2131 

Devalkar, S. K., M. G. Sohoni, and P. Arora (2017). Ex-post Funding: How Should a Resource-Constrained Non-profit Organization Allocate its Initial Funds? Production and Operations Management 26 (6), 1035-1055