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George Milne

Edward D. Shirley ‘78 Endowed Professor

Marketing

Education

PhD, Marketing, University of North Carolina - Chapel Hill, 1990
MA, Economics, University of Utah, 1984
BS, (Magna Cum Laude) Economics, University of Utah, 1982

Academic Appointments

Associate Dean of Research, Isenberg School of Management, University of Massachusetts Amherst, 7/2018-7/2025
Director, PhD Program, Isenberg School of Management, University of Massachusetts Amherst, 9/2013-7/2018
Professor of Marketing, University of Massachusetts, Amherst, 9/2010-Present
Associate Professor of Marketing, University of Massachusetts Amherst, 7/1996-8/2010
Assistant Professor of Marketing, University of Massachusetts Amherst, 9/1992-6/1996
Visiting Assistant Professor of Marketing, University of North Carolina-Chapel Hill, 7/1990-6/1992
Visiting Erskine Fellow in Management, University of Canterbury, Christchurch, 2001
Adjunct Associate Professor of Sport Studies, UMass Amherst, 1996-1997

Recent Honors / Awards

George Fisk Award for the best conference paper (finalists), “Informational, Temporal, and Spacial Privacy Expectations across Industries.”, 2026
William R. Darden Award for Best Research Methodology Paper at the 2024 AMS conference (Brand Privacy Reputation (BPR): Conceptualization, Definition, and Measurement), 2024
Thomas Kinnear Award for Outstanding Article in Journal of Public Policy and Marketing, 2019
Journal of Consumer Affairs Best Paper Award, 2019
College Outstanding Research Award, University of Massachusetts, Amherst, 2008-2009, 2016-2017
Best Reviewer Award, Journal of Interactive Marketing, 2014

Research Interests

Social media marketing
Online privacy, technology and public policy
Mindfulness and consumer well-being
Digital health care marketing

Teaching Interests

Doctoral
  • Marketing Management
  • Teaching for Doctoral Students
  • Professional Development in Marketing
Masters
  • Marketing Research
  • Marketing Management
Undergraduate
  • Marketing Research
  • Marketing Management
General
  • Consumer privacy protection and management
  • Mindful marketing and consumption
Professional LinksGoogle ScholarORCID

Professional Links

Google Scholar

ORCID

Selected Publications

Weinberg, Bruce D., George R. Mine, and Kyungin Ryu, “Four Pillars of Academic Thought Leadership in Marketing.

Bahl, Shalini, George R. Milne, Andrew Rohm, “Stress Free Ph.D. :  A Mindfulness Guide to Survive and Thrive in Academia.

Kumar, Smriti, Elizabeth G. Miller, George R. Milne (2026), “Navigating a Changing Privacy Landscape: The Effect of Data Requests on the Acquisition, Retention, and and Deletion of Consumers’ Information,” Journal of Interactive Marketing https://doi.org/10.1177/10949968261417676

Chan Steven, Michelle Van Solt, George R. Milne, Shalini Bahl (2025), Here and Now: The Effects of Mindfulness on Habitual Social Media Usage, Journal of Loss and Trauma. https://doi.org/10.1080/15325024.2025.2560467

Walker, Kristen and George R. Milne (2024), “AI-Driven Technology and Privacy: The Value of Social Media Responsibility” Journal of Research in Interactive Marketing https://doi.org/10.1108/JRIM-02-2024-0072

Bahl, Shalini, George R. Milne, Elizabeth G. Miller (2023), “Expanding consumer mindfulness for collective sustainable well-being: Overview of the special issue and future research directions,” Journal of Consumer Affairs 57 (2) DOI: 10.1111/joca.12509

Bahl, Shalini, George R. Milne, Kunal Swani (2023), “An Expanded Mindful Mindset: The Role of Different Skills in Stress Reduction and Life Satisfaction,” Journal of Consumer Affairs 57 (2), 821-847. https://doi.org/10.1111/joca.12509Digital Object Identifier (DOI)

Swani, Kunal and George R. Milne (2022), “Impact of Unmet Privacy Expectations across Information, Time and Space: Evidence from Four Countries, Journal of Interactive Marketing 57 (2), 278-295. 10.1177/10949968221087265

Swani, Kunal, George R. Milne, Alec Slepchuk (2021), “Revisiting Trust and Privacy Concern in Consumers’ Perceptions of Marketing Information Management Practices: Replication and Extension”, Journal of Interactive Marketing.  https://doi.org/10.1016/j.intmar.2021.03.001]