Isenberg faculty have secured a national reputation as thought leaders and advisors to industry. Adept in both the classroom and research, they excel in operations and quality management, alternative investments, data analytics, entrepreneurship, sport marketing, business leadership, and many other areas.
In a recent webinar, Building a Customer Excellence Strategy: The Essentials, hosted by Ivy Exec, Dr. Melissa Baker from the Isenberg School of Management at the University of Massachusetts Amherst discussed the importance of managing the customer experience journey both in person and online, and current strategies for firms to improve the customer experience.
Isenberg’s Anna Nagurney has been getting calls from media outlets since it became clear that the coronavirus pandemic was leading to unusual supply chain shortages. Now that vaccines are being distributed, her knowledge of transportation logistics is making her a sought-after expert for national media outlets from NPR to the Wall Street Journal.
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In a year defined by the Covid-19 pandemic, Isenberg has moved the needle on innovation, strengthening career and professional development services, program flexibility, analytics curriculum, and improved virtual interactivity for graduate students.
Alumni, Faculty, Masters, MBA, MBA Online (+)
Alumni, Faculty, Masters, MBA, MBA Online, Isenberg News
“Anna’s research reputation and international stature combined with her integrative work in operations management and engineering make her a perfect fit for the honor,” wrote Isenberg Dean Anne Massey in an email announcement.
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Associate Professor David Tyler, a 2013 PhD graduate, and fellow McCormack doctoral alum Joe Cobbs ’10 are cofounders of Know Rivalry, a pathbreaking research lab devoted to identifying and measuring rivalries.
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The Mark H. McCormack Department of Sport Management has announced a first-of-its-kind new course, Women in Business, which is launching during the spring 2021 semester for 25 students who aspire to pursue a career in the sports industry.
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Alumni, Department News, Faculty, Sport Management, Students, Undergraduate
Priyank Arora, assistant professor in Isenberg’s Operations & Information Management Department, says the Covid-19 pandemic has underscored the ways that nonprofit organizations must use their scarce resources in an efficient and effective manner, so as to create the best possible social impact.
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