Office: Isenberg 320
Ph.D., University of Maryland, 2013
B.Sc., University of Sierra Leone, 2002
Quality in supply chain management
Product quality and safety
Global supply chain management
Supply chain structure and performance
Logistics service quality and performance
Sea port operations management
Steven, A.B., Dong, Y., Dresner, M., 2012. "Linkages between customer service, customer satisfaction and performance in the airline industry: Investigation of non-linearities and moderating effects", Transportation Research Part E, Vol. 48(4), 743-754.
Steven, A.B., Corsi, T., 2012. "Choosing a port: An analysis of containerized imports into the US", Transportation Research Part E, Vol. 48(4), 881-895.
Steven , A.B., Dong, Y., Corsi, T., 2013. "Global sourcing and quality recalls: An empirical study of outsourcing-supplier concentration-product recall linkages", Journal of operations management, under second round revision.
Steven , A.B., Dong, Y., Corsi, T., 2013. "Emerging market penetration and quality failures", Under review at Journal of Supply Chain Management.