Isenberg School Professor to Receive Prestigious Graduate Teaching Award

February 5, 2010

Linda SheaLinda SheaLinda Shea, a professor in the Isenberg School's Department of Hospitality and Tourism Management, has won this year's Graduate Faculty Teaching Award from the Northeastern Association of Graduate Schools. The association's members include 130 public and private graduate institutions in the northeastern and mid-Atlantic United States and eastern Canada.  Each member school was allowed to nominate one candidate for the award, which recognizes both online and on-campus teaching.  The award recognizes "excellence and creativity in the teaching of graduate students, including innovation in graduate curriculum development and implementation. "  Professor Shea will be honored at the association's annual conference in Montreal this April.


Professor Shea earned her Ph.D. in marketing from the University of Colorado in Boulder. Her teaching and research focus on consumer expectations and service quality, complaint behavior and service recovery, services marketing, and resort marketing management. She is her department's former graduate program director, current PhD Program Coordinator, and a former Lily Teaching Fellow.