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George R. Milne
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Education:Ph.D., University of North Carolina-Chapel Hill, 1990 |
Research/Teaching Interests:Privacy Database marketing Electronic commerce and consumer consumption experiences Marketing management Internet marketing |
Recent Publications:
Milne, George R. and Shalini Bahl (2009), "Are There Differences among Consumers' and Marketers' Privacy Expectations? A Segment and Technology Level Analysis," Journal of Public Policy and Marketing (forthcoming).
Bahl, Shalini and George R. Milne (2009), "Talking to Ourselves: A Dialogical Exploration of Consumption Experiences," Journal of Consumer Research (forthcoming).
Milne, George R. Andrew J. Rohm, and Shalini Bahl (2009), "If It's Legal, Is It Acceptable?: Consumer Reactions to Online Covert Marketing," Journal of Advertising (forthcoming).
Milne, George R., Lauren Labrecque and Cory Cromer (2009), "Toward an Understanding of the Online Consumer's Risky Behavior and Protection Practices," Journal of Consumer Affairs, (forthcoming).
Peltier, James, George R. Milne, and Joseph Phelps (2009), "Information Privacy Research: Framework for Integrating Multiple Public, Information Channels and Responses", Journal of Interactive Marketing, 23:2, 191-205..
Milne, George R., Shalini Bahl, and Andrew J. Rohm (2008), "Toward a Framework for Assessing Covert Marketing Practices," Journal of Public Policy and Marketing, 22:1 (Spring), 57-62.
Milne, George R., Mary J. Culnan, and Henry Greene (2006), "A Longitudinal Assessment of Online Privacy Notice Readability," Journal of Public Policy and Marketing, 25:2, 238-249.
Milne, George and Mary J. Culnan (2004), "Strategies for Reducing Online Privacy Risks: Why Consumers Read [Or don't Read] Online Privacy Notices" Journal of Interactive Marketing, 18:3 15-29.
Milne, George R., Andrew J. Rohm, and Shalini Bahl (2004), "Consumers' Protection of Online Privacy and Identity." Journal of Consumer Affairs, 38:2, Winter. 217-232
Milne, George R. and Andrew J. Rohm (2003), "The 411 on Mobile Privacy," Marketing Management, July/August 41-45.
Milne, George (2003), "How Well Do Consumers Protect Themselves from Identity Theft?" Journal of Consumer Affairs, Winter 37:2
Academic and Professional Activities:
Editorial review board member, Journal of Public Policy and Marketing
Conference Chair, 2007 DMEF Direct/Interactive Research Summit
Conference Vice Chair, 2006 DMEF Direct Marketing Conference
Research Grants:
Cypres Research Fund (2001) (with Mary Culnan, Bentley College).
Marketing Science Institute funding for "Business Privacy Practices and Consumer Sensitivity to Privacy Issues".
Awards:
2008-2009 College Outstanding Research Award, University of Massachusetts Amherst
2009 - Best Paper Award, Direct Marketing Education Foundation Annual Conference.
Outstanding Paper Award, Association for Health Care Research 22nd Annual Conference
Best Paper Award, Ethical and Societal Issues in Marketing and Consumer
Relationships Track , Winter AMA (1999)
Best Paper Award, Association for Health Care Research 18th Annual Conference (1999)
Outstanding College Teaching Award, University of Massachusetts at Amherst (1993-94)
