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George R. Milne
 

Associate Professor of Marketing 


Telephone: 413-545-5669

Email: milne@mktg.umass.edu

Office: SOM 221B

Website: http://intra.som.umass.edu/georgemilne/

 


Education:

Ph.D., University of North Carolina-Chapel Hill, 1990
M.A., University of Utah, 1984
B.S., University of Utah, 1982  

Research/Teaching Interests:

Privacy

Database marketing

Electronic commerce and consumer consumption experiences

Marketing management 

Internet marketing


 

Selected Publications:

Milne, George R., Joseph Phelps, and James Peltier (2008), "Incorporating Privacy in Advertising Education: A Mulitchannel and Multiple Public Perspective," Journal of Advertising Education, 12:2.

 

Milne, George R., Shalini Bahl, and Andrew J. Rohm (2008), "Toward a Framework for Assessing Covert Marketing Practices," Journal of Public Policy and Marketing, 22:1 (Spring), 57-62.

 

Milne, George R., Mary J. Culnan, and Henry Greene (2006), "A Longitudinal Assessment of Online Privacy Notice Readability," Journal of Public Policy and Marketing, 25:2, 238-249.

 

Greene, Henry and George R. Milne (2005), 'Alternative Data Sources in Targeted Marketing: The Value of Exographics,' Journal of Targeting, Measurement and Analysis for Marketing, 14, 33-46.

 

Rohm, Andrew J., George R. Milne, and Mark A. McDonald (2005), "A Mixed-Method Approach for Developing Market Segmentation Typologies in the Sports Industry." Sports Marketing Quarterly

 

Milne, George and Mary J. Culnan (2004), "Strategies for Reducing Online Privacy Risks: Why Consumers Read [Or don't Read] Online Privacy Notices" Journal of Interactive Marketing, 18:3 15-29.

 

Milne, George R., Andrew J. Rohm, and Shalini Bahl (2004), "Consumers' Protection of Online Privacy and Identity." Journal of Consumer Affairs, 38:2, Winter. 217-232

 

Rohm, Andrew, Vishal Kashyap, Thomas Brashear, and George R. Milne (2004), "The Use of Online Marketplaces for Competitive Advantage: A Latin American Perspective."  Journal of Business and Industrial Marketing, Forthcoming 19:6

 

Milne, George R. and Andrew J. Rohm (2003), "The 411 on Mobile Privacy," Marketing Management, July/August 41-45.

 

Rohm, Andrew and George R. Milne (2004), "Investigating Internet Channel Opportunities and Challenges: Managers Experiences Across Five Industries," Journal of Managerial Issues, Winter 25:4, 467-485.

 

Milne, George (2003), "How Well Do Consumers Protect Themselves from Identity Theft?"  Journal of Consumer Affairs, Winter 37:2 

 

Academic and Professional Activities:

Editorial review board member, Journal of Public Policy and Marketing
Conference Chair, 2007 DMEF Direct/Interactive Research Summit

Conference Vice Chair, 2006 DMEF Direct Marketing Conference

 

Research Grants:

Cypres Research Fund (2001) (with Mary Culnan, Bentley College).

Marketing Science Institute funding for "Business Privacy Practices and Consumer Sensitivity to Privacy Issues".

Awards:

Outstanding Paper Award, Association for Health Care Research 22nd Annual Conference

Best Paper Award, Ethical and Societal Issues in Marketing and Consumer

Relationships Track , Winter AMA (1999)

Best Paper Award, Association for Health Care Research 18th Annual Conference (1999)

Outstanding College Teaching Award, University of Massachusetts at Amherst (1993-94)