Prof. Elizabeth Miller

Elizabeth Miller  

Associate Professor of Marketing

Telephone: 413-545-5639


Office: Isenberg 218B

Web site 



View CV (pdf)



Ph.D. University of Pennsylvania

MA University of Pennsylvania

BA Cornell University 

Research/Teaching Interests:

Affect and Information Processing, Consumer Behavior, Health Decision-Making, Services Marketing


Selected Publications:

Bublitz, Melissa G, Laura A Peracchio, Alan R Andreasen, Jeremy Kees, Blair Kidwell, Elizabeth G Miller, Carol M Motley, Paula C Peter, Priyali Rajagopal, Maura L Scott, and Beth Vallen (2013), "Promoting Positive Change: Advancing the Food Well-Being Paradigm," Journal of Business Research, 66 (8), 1211-1218.

Carlson, Kurt, Margaret G. Meloy, and Elizabeth G. Miller (2013), "Goal Reversion in Consumer Choice," Journal of Consumer Research, 39 (5), 918-930.

Miller, Elizabeth G., Kathleen Seiders, Maureen Kenny, and Mary Walsh (2011), "Children's Use of On-Package Nutritional Claim Information," Journal of Consumer Behaviour, 10 (3), 122-132.


Keller, Punam Anand, Debra L. Scammon, Pia A. Albinsson, Shalini Bahl, Jesse R. Catlin, Kelly L. Haws, Jeremy Kees, Tracey King, Elizabeth Gelfand Miller, Ann M. Mirabito, Paula C. Peter and Robert M. Schindler (2011), "Transforming Consumer Health," Journal of Public Policy & Marketing, 30 (Spring), 14-22.


Miller, Elizabeth G., Mary Frances Luce, Barbara E. Kahn, and Emily F. Conant (2009), "Understanding Emotional Reactions for Negative Services: The Impact of Efficacy Beliefs and Stage in Process," Journal of Service Research, 12 (August), 87-99.


Miller, Elizabeth G., Barbara Kahn, and Mary Frances Luce (2008), "Consumer Wait Management Strategies for Negative Service Events: A Coping Approach," Journal of Consumer Research, 34 (5), 635-648.


Meloy, Margaret G., J. Edward Russo, and Elizabeth G. Miller (2006), "Monetary Incentives and Mood," Journal of Marketing Research, 43 (May), 267-275.


Miller, Elizabeth G. and Barbara E. Kahn (2005), "Shades of meaning: The Effect of Color and Flavor Names on Consumer Choice," Journal of Consumer Research, 32 (June), 86-92.


Academic and Professional Activities:

Conference Co-Chair, 2008 Society for Consumer Psychology Summer Conference

Member of Association for Consumer Research, Society for Consumer Psychology, American Marketing Association, American Psychological Association



SCP-Sheth Dissertation Proposal Award, 2002

AMA Doctoral Consortium Fellow, 2002