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Elizabeth MillerAssistant Professor of Marketing
Email: emiller@isenberg.umass.edu Office: Isenberg 345
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Education:Ph.D. University of Pennsylvania MA University of Pennsylvania BA Cornell University |
Research/Teaching Interests:Affect and Information Processing, Consumer Behavior, Health Decision-Making, Services Marketing
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Selected Publications:
Miller, Elizabeth G., Kathleen Seiders, Maureen Kenny, and Mary Walsh (2011), "Children's Use of On-Package Nutritional Claim Information," Journal of Consumer Behaviour, 10 (3), 122-132.
Keller, Punam Anand, Debra L. Scammon, Pia A. Albinsson, Shalini Bahl, Jesse R. Catlin, Kelly L. Haws, Jeremy Kees, Tracey King, Elizabeth Gelfand Miller, Ann M. Mirabito, Paula C. Peter and Robert M. Schindler (2011), "Transforming Consumer Health," Journal of Public Policy & Marketing, 30 (Spring), 14-22.
Miller, Elizabeth G., Mary Frances Luce, Barbara E. Kahn, and Emily F. Conant (2009), "Understanding Emotional Reactions for Negative Services: The Impact of Efficacy Beliefs and Stage in Process," Journal of Service Research, 12 (August), 87-99.
Miller, Elizabeth G., Barbara Kahn, and Mary Frances Luce (2008), "Consumer Wait Management Strategies for Negative Service Events: A Coping Approach," Journal of Consumer Research, 34 (5), 635-648.
Meloy, Margaret G., J. Edward Russo, and Elizabeth G. Miller (2006), "Monetary Incentives and Mood," Journal of Marketing Research, 43 (May), 267-275.
Miller, Elizabeth G. and Barbara E. Kahn (2005), "Shades of meaning: The Effect of Color and Flavor Names on Consumer Choice," Journal of Consumer Research, 32 (June), 86-92.
Academic and Professional Activities:
Conference Co-Chair, 2008 Society for Consumer Psychology Summer Conference
Member of Association for Consumer Research, Society for Consumer Psychology, American Marketing Association, American Psychological Association
Awards:
SCP-Sheth Dissertation Proposal Award, 2002
AMA Doctoral Consortium Fellow, 2002
