Prof. Linda K. Enghagen 

Linda K. Enghagen 


Professor 


Telephone: 413-545-4044

Email: lke@isenberg.umass.edu

Office: Flint 204C

 

View CV (pdf)


Education: 

J.D., Suffolk University Law School, 1981
B.A., University of Wisconsin-EauClaire, 1975
   

Research/Teaching Interests:

Professional Ethics
Intellectual Property
Business Law


Selected Publications

With R. H. Wilson, "The Limits of Foreseeability: Tort Law at its Rational Best," Electronic Journal of Hospitality Legal, Safety and Security Research, Vol. III, 17 pages, 2008.

"Hospitality Programs and The TEACH Act: Bringing Copyright Law for Distance Education Closer to the Digital Age," Journal of Hospitality & Tourism Education, Vol. 17, No. 3, pgs. 12-18, 2005.

"The Foundations of Ethical Competence: The Intersection of Ethical Decision-Making and the Capacity to Act," Proceedings of the 42nd Annual Meeting of the Eastern Academy of Management, May, 2005, pgs. 800-819.

With L.J. Shea, and A. Khullar, "Internet Diffusion of an E-Complaint: A Content Analysis of Unsolicited Responses," Journal of Travel & Tourism Marketing, Vol. 17, Nos. 2/3, 2004, pgs. 145-166. Reprinted in the Handbook of Consumer Behavior, Tourism, and the Internet, Haworth Press, Inc., 2004, pgs. 145-166.

"Universal Instructional Design: Promoting Universal Access While Facilitating Compliance With Disability Laws," Journal of Hospitality & Tourism Education, Vol. 16, No. 2, 2004, pgs. 43-49.

With R. H. Wilson, "U.S. Supreme Court Reviews Employers' Responsibilities Regarding Tip Reporting and FICA Taxes," Journal of Hospitality Financial Management, Vol. 12, No. 1, 2004, pgs. 57-65.

With A. Khullar, L.J. Shea, "Negative Word-of-Mouth Communication Via the Internet: Diffusion of a PowerPoint® Presentation," Proceedings of the Eighth Annual Graduate Education and Graduate Students Research Conference in Hospitality & Tourism, January, 2003, pgs. 246-250.

Academic and Professional Activities

Ad hoc reviewer for: International Journal of Hospitality Management, Journal of Hospitality & Tourism Research and the Hospitality & Tourism Educator.

Consulting Activities

Sloan Consortium: 2005 - present
General Motors Technical Education Program: 1994-2000


Awards

Outstanding Teacher, College of Food & Natural Resources, 2001-2002
Certificate of Achievement in Outreach, College of Food & Natural Resources, 1999
Outstanding Instructor, National Technological University, 1989-90
Outstanding Paper: Industry Application Award, 1988 CHRIE Conference, "Female Managers: Perspectives on Sexual Harassment and Career Development" (co-author)