Ph.D., Pennsylvania State University
Consumer value judgment
Asatryan, V., & Oh, H., (2008). Psychological ownership theory: An exploratory application in the restaurant industry. Journal of Hospitality & Tourism Research, 32(3), 363-386.
Oh, H., Fiore, A. M., & Jeong, M. (2007). Measuring the experience economy: Tourism applications. Journal of Travel Research, 46(2), 119-132.
Kwun, J. W., & Oh, H. (2006). Consumer evaluations of brand portfolios. International Journal of Hospitality Management, 9(4), 3-23.
Oh, H., Kim, B., & Shin, J. (2004). Hospitality and tourism marketing: Recent developments in research and future directions. International Journal of Hospitality Management, 23, 425-447.
Oh, H. (2003). Reexamining recovery paradox effects and impact ranges of service failure and recovery. Journal of Hospitality & Tourism Research, 27(4), 402-418.
Oh, H. (2001). Revisiting importance-performance analysis. Tourism Management, 22, 617-627.
Oh, H., & Hsu, C. (2001). Volitional and nonvolitional aspects of gambling behavior. Annals of Tourism Research, 28(3), 618-637.
Oh, H. (2000). Diners' perception of quality, value, and satisfaction: A practical viewpoint. Cornell Hotel and Restaurant Administration Quarterly, 41(3), 58-66.
Oh, H., & Parks, S. C. (1997). Customer satisfaction and service quality: A critical review of the literature and research implications for the hospitality industry. Hospitality Research Journal, 20 (3), 35-64.
Current Professional Activities
Editorial Review Board: Journal of Hospitality & Tourism Research, International Journal of Contemporary Hospitality Management, Journal of Hospitality Marketing & Management, Journal of Travel & Tourism Marketing, International Journal of Hospitality Management, Cornell Hospitality Administration Quarterly, Journal of Foodservice Business Research
Alumni Award - Emerging Graduate Professional, School of Hospitality Management, The Pennsylvania State University. 2008
The W. Bradford Wiley Memorial Best Research Paper of the Year Award, The International Council on Hotel, Restaurant, and Institutional Education (I-CHRIE). 2008
Best Paper, The Annual International Convention & Expo Summit, University of Nevada, Las Vegas. 2008
Best Article of the Year, International Journal of Hospitality Management. 2004
Best Paper, Travel and Tourism Research Association (TTRA), sponsored by National Tourism Organization. 2004