Selected Publications

With Shea, L.J. "Trends in the gaming industry and the curricular implications," Journal of Hospitality and Tourism Education, (2006), 18(2), 45-49.

With Shea, L.J. & Sasso, S. "Ray Kroc: A visionary CEO who reshaped an industry," Journal of Hospitality and Tourism Education, (2005), 17(1), 4-8.

"Consolidation in the International Hotel Industry," The Journal of Applied Hospitality Management, (2005), 7(1), 70-80.

"Creating core competencies to develop service excellence," The Journal of Applied Hospitality Management, (2003), 6(1), 102-113.

With Shea, L.J. "Trends in hotel industry top management team composition: A longitudinal analysis - Phase 2," The Journal of Applied Hospitality Management, (2002), 5(1), 116-133.

Academic and Professional Activities

Director of Publications and Information, International Council on Hotel, Restaurant and Institutional Education (I-CHRIE)
Director, HTM International and Online Programs
Member, Islands Development Advisory Council, Government of Singapore

Consulting Activities

Best Western Corporation, USA
Ponte 16 Resort and Casino, Macau, China
Singapore Hotel Association, Singapore
Sentosa Leisure Group, Singapore

Honors and Awards

Faculty Graduation Marshal, 2001
TEACHnology Fellowship, University of Massachusetts, 1999-2000
Distinguished Teaching Award Finalist, University of Massachusetts, 1999-2000
Outstanding Teaching Award recognition, CFNR, University of Massachusetts, 2000
Outstanding Peer Reviewer Award, International CHRIE, 1998-1999