Leslie D. Ball
Affiliated Expert
Email: lball@isenberg.umass.edu
Education:Ph.D., University of Massachusetts, Amherst |
Research/Teaching Interests:Strategic ManagementInformation Technology Management IT Leadership |
Selected Publications:
"Seven Innovations the CIO Shouldn't Ignore and Seven Rules to Help Access New Technology Innovations", Information Systems Management.
"Integration of the TabletPC in Education: A Transformational Technology" with David MacMillan, T.H.E. Journal.
"Perceptions about the quality of web sites: a survey amongst students at Northeastern University and Erasmus University", with Robert Millen, Jos van Iwaarden, and Ton van der Wide, Information and Management.
"Applying SERVQUAL to Web Sites: An Exploratory Study," (co-authored) International Journal of Quality and Reliability Management.
"CIO on Center Stage: 9/11 Changes Everything," Information Systems Management.
Academic and Professional Activities:
Member of the Scituate Library Foundation, 2008-Present
Trustee of Boston SIM, 1977-2009, President Emeritus
Member of the Governor's Task Force on e-Government, 1999-2001
