Doctoral Programs Student Directory

Elizabeth Cartier

Ph.D. Student in Hospitality & Tourism Management 

 

Email: ecartier@som.umass.edu

Office: Flint Lab 012

 

View CV (pdf)

 

 

 


Education:

M.B.A., Norwich University, 2010

B.A., Psychology, Fordham University, 2002

 

Research/Teaching Interests:

Power

Gender

Workplace Inequality

Tourism

Emotional Labor

Hospitality Personnel Management


 

Publications:

Cartier, E. & Warnick, R. (2012). Propositions to guide the empirical testing of Google Insights in
tourism contexts. Proceedings of the 2012 Northeastern Recreation Research Symposium, Cooperstown, NY.

Presentations:

Salvador, R. & Cartier, E. (2013, July). Cumulative evidence on the effectiveness of food safety
training. The 2013 Annual International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) Summer Conference & Marketplace, St. Louis, MI.

Cartier, E. & Lowry, L. (2013, June). Control and power in tourism: A conceptual view of service
encounter discourse. The 2013 Travel and Tourism Research Association
Conference, Kansas City, Missouri.

Warnick, R., Bojanic, D.C., & Cartier, E. (2013, June). Economic Impact Research: Review of
Measurement Techniques in a Special Event. The 2013 Travel and Tourism Research Association Conference, Kansas City, Missouri.

Cartier, E. & Warnick, R. (2013, April). Seasonality of travel: Boundary terms and patterns in
search and tourism behavior. The 2013 Northeastern Recreation Research Symposium, Cooperstown, NY.

Jeong, M., Lee, S., Cartier, E., Back, R., Koh, J., & Shea, L. (2012, August). Reviewing and
developing the event management program from the perspectives of three stakeholders: Students, educators, and industry practitioners. The 2012 Annual International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) Summer Conference & Marketplace, Providence, RI.

Honors and Awards:

Professional and Academic Memberships:
Academy of Management (2013, 2012)- Organizational Behavior and Gender Divisions
International Council on Hotel, Restaurant, and Institutional Education (2013,2012)
American Psychological Association (2012)

Previous Employment:

J.Bo's, Durango, CO- 2005- 2010
Hampden County District Attorney's Office, Springfield, MA- 2003-2005