Office: SOM 208
M.F.A., Fiction, University of Massachusetts
Visual Literacy and Visual Rhetoric
Web Design and Usability
Crisis Management and Image Restoration
Biography:As a consultant with Mercer, Fidelity Investments, Towers Perrin and Watson Wyatt Worldwide, Bob specialized in communication strategy development and implementation for a wide range of organizational initiatives. He has a deep background in benefits communications for DB, DC and H&W plans, as well as experience in strategic planning, employee research, business literacy, and web design and usability. Former clients include mid market to Fortune 100 companies in the health care, financial services and consumer products industries, along with several nonprofits, public universities and labor unions.
Bob's fiction, drama and essays have appeared or are forthcoming in the New Orleans Review, The Florida Review, Hunger Mountain, American Thinker, The New York Tyrant, Gargoyle and elsewhere.
- Outstanding Teaching Award. Isenberg School of Management, 2013.
- Highest Customer Satisfaction & Loyalty Award. Fidelity Investments, 2003.
- Gold Quill Award of Merit. International Association of Business Communicators, 2002.