Gail Cruise Senior Lecturer; Channing L. Bete Communication Center Telephone: 413-545-5592 Email: gcruise@isenberg.umass.edu Office: Isenberg 208 Currently teaching: SOM 310, SOM 292C   View CV (pdf)

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Education: M.B.A., Western New England College B.A., College of Our Lady of the Elms

Research/Teaching Interests: Teaching with Technology Strategic Communication Business Communication English as a Second Language (ESL)

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Professional Activities:

Member, Association for Business Communication

Coordinator: ABC Teaching with Technology SIG

Member, ABC Non Tenure Track Faculty Committee
Member, ABC Intercultural Communication Committee

Member, University of Massachusetts, Amherst University Computer and Electronic Communications Committee

 

Selected Presentations:

ABC Teaching with Technology SIG Panel: Student Engagement through Technologies in the Business Communication Course, Association for Business Communication, Chicago, IL, October 2010.

 

Communicate! Connect! Engage! Using technology, current events and popular culture to strengthen students' business communication skills, Association for Business Communication, Norfolk, VA. November, 2009.

 

"Integrating critical reflection into an ESL business communication course: Gaining professional competence through reflective practice", Association
for Business Communication, Washington DC, October 2007.

"Thinking globally, conceptualizing culturally, and writing locally: An experiential approach to teaching business and professional communication to ESL students", Association for Business Communication, San Antonio, TX, October 2006.

 

Honors & Awards:

Outstanding Teaching Award, Isenberg School of Management, 2012

Jane N. Ryland Fellowship 2011, EDUCAUSE, Washington DC