Gail Cruise 

Gail Cruise

Senior Lecturer; Channing L. Bete Communication Center

Telephone: 413-545-5592


Office: Isenberg 208

Currently teaching: SOM 310, SOM 292C


View CV (pdf)


M.B.A., Western New England College
B.A., College of Our Lady of the Elms

Research/Teaching Interests:

Teaching with Technology

Strategic Communication
Business Communication
English as a Second Language (ESL)

Selected Presentations:


Association for Business Communication SYMPOSIUM  Chair and Presenter-Teaching with Technology in Business Communication: Practical and Painless! ABC Annual Convention, Honolulu HI, October 2012.

ABC Teaching with Technology SIG Panel: Student Engagement through Technologies in the Business Communication Course, Association for Business Communication, Chicago, IL, October 2010. 

Communicate! Connect! Engage! Using technology, current events and popular culture to strengthen students' business communication skills, Association for Business Communication, Norfolk, VA. November, 2009.

"Integrating critical reflection into an ESL business communication course: Gaining professional competence through reflective practice", Association for Business Communication, Washington DC, October 2007.

"Thinking globally, conceptualizing culturally, and writing locally: An experiential approach to teaching business and professional communication to ESL students", Association for Business Communication, San Antonio, TX, October 2006.

Honors & Awards:


Outstanding Teaching Award, Isenberg School of Management, 2012

Jane N. Ryland Fellowship 2011, EDUCAUSE, Washington DC


Professional Activities:


Member, Association for Business Communication (ABC)

Member, ABC Technology Board

Former Coordinator & Member: ABC Teaching with Technology SIG

Member, ABC Non Tenure Track Faculty Committee
Member, University of Massachusetts, Amherst University Computer and Electronic Communications